Assistant Store Manager - Canal Walk FTC

Chateau Gateaux Limited

Cape Town

On-site

ZAR 180,000 - 260,000

Full time

14 days+

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Job summary

Château Gâteaux invites applications for an Assistant Store Manager to lead the store, oversee staff, and ensure quality workmanship and hygiene while maximizing profitability.

The role requires strong people skills, meticulous attention to detail, and the ability to function effectively in a high-pressure environment. Experience in F&B management and GAAP knowledge are advantageous.

Qualifications

  • Grade 12/Matric is required.
  • A tertiary qualification related to Food and Beverage is preferred.
  • 3–5 years of experience in the Food & Beverage industry in a management position.
  • Knowledge of GAAP system.

Responsibilities

  • Open, close and manage the store in the absence of the Store Manager.
  • Maintain high level of customer service and attention to detail.
  • Oversee stock ordering and general admin/reporting duties.
  • Lead and motivate the store team; ensure hygiene and quality standards.

Skills

People management
Organizational skills
Time management
Customer service
Problem solving
Attention to detail
Self-motivated

Education

Grade 12/Matric
Food & Beverage qualification

Tools

Microsoft Excel
Microsoft Word
Outlook

Job description

Exceptional cakes, Exceptional people, Exceptional experience!


Château Gâteaux has been creating exceptional handcrafted quality cakes, pastries and treats since 1997, earning them the moniker #TheCakePeople.


Every Château Gâteaux masterpiece is lovingly made with the finest ingredients available.


Ready to take your career to the next level?


Château Gâteaux is looking for an Assistant Store Manager.


As an Assistant Store Manager you must be motivated and dynamic with excellent people skills, as well as meticulous attention to detail. You must be able to effectively and efficiently head the store, manage the resources of the staff and ensure that the quality of workmanship and hygiene systems are in place, whilst maximizing profitability.


WHAT THE ROLE ENTAILS


  • Opening, Closing and Managing of the Store in absence of Store Manager.

  • Great attention to detail.

  • Strong organizational skills.

  • Good time management ability.

  • Efficient, friendly, helpful proactive and professional

  • High level of customer service

  • Excellent problem solving skills

  • Ability to function well in high pressure environment and high sense of urgency

  • Personal effectiveness and a high level of self-management/self-motivated

  • Accurate ordering of stock.

  • Oversee general admin and reporting duties.

  • Motivation of team.


HOW THE ROLE IS MEASURED


  • Accurate financial and stock control

  • Meeting deadlines on information required as well as placing of orders

  • Maintain a high level of customer service in store

  • Maintain a high level of Health and Hygiene Practices in store

  • Staff Management and training

  • Effective communication


Ideal Competencies Of The Candidate


  • Detail orientated You must constantly strive to have accuracy with financial and stock management processes

  • Exceptional interpersonal skills You must be able to communicate with customers and employees in an efficient and professional manner.

  • Task Focused You aim to complete tasks in the most comprehensive way possible with attention to detail.

  • Deadline Driven you plan and structure your day to ensure that you meet your deadlines for all tasks.


Minimum Required Experience & Qualification


  • Grade 12/Matric

  • A tertiary qualification related to Food and Beverage.

  • 3 - 5 years of experience in the Food and Beverage Industry in a management position

  • Knowledge of GAAP system

  • Proficient in Microsoft Excel, Word and Outlook

  • High level of numeracy

  • Staff management experience


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