Assistant Restaurant Manager - Floor Leader

Hyde Johannesburg Rosebank; Cape Town; Presencial; ZAR 180 000 - 300 000; Tempo integral

Resumo da oferta

Mama Shelter is seeking an Assistant Restaurant Manager to bring energy, structure, and flow to every service. You’ll oversee floor operations, support a frontline team, and ensure guest experiences are unforgettable.

You’ll work closely with Kitchen, Bar, Events, and Marketing to deliver vibrant dining moments, coach staff, maintain standards, and drive guest satisfaction in a fast-paced, luxury-branded environment.

Qualificações

• Solid Food & Beverage experience in hospitality.
• Experience in lifestyle, luxury or high-volume experiential brands.
• Natural floor leader who leads by example.
• Commercial awareness with understanding of revenue and cost control.
• Thrives in fast-paced environments.
• Operationally strong and present during service.
• Great communicator and team motivator.
• Passionate about guest experience and creating memorable moments.

Responsabilidades

• Guest Experience Champion: deliver high-energy, memorable dining across services.
• Operational Support Leader: manage service, opening/closing, and floor coordination.
• Commercial Support Driver: assist revenue targets, monitor sales trends, control costs.
• Team Motivator & Floor Leader: train, onboard, and energize front-of-house team.
• Collaboration Partner: work with Culinary, Bar, Events, and Marketing for seamless service.
• Standards Keeper: maintain Mama’s service standards and presentation.
• Energy & Floor Presence Driver: stay visible on the floor and set the vibe.

Conhecimentos

Food & Beverage experience

Floor leadership

Communication

Descrição da oferta de emprego

Mama Shelter is seeking an Assistant Restaurant Manager to bring energy, structure, and flow to every service. You’ll oversee floor operations, support a frontline team, and ensure guest experiences are unforgettable.

You’ll work closely with Kitchen, Bar, Events, and Marketing to deliver vibrant dining moments, coach staff, maintain standards, and drive guest satisfaction in a fast-paced, luxury-branded environment.