Retail Assistant Manager: Lead Team, Elevate Service & Ops

Profile Personnel; Oos-Kaap; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Profile Personnel is seeking an Assistant Manager for a busy retail/hospitality site. You will confidently support the Store Manager, lead staff and ensure the smooth running of daily operations.

The role demands strong leadership, hands-on supervision, and a focus on delivering excellent customer experiences. We require 1–2 years of supervisory or management experience in retail or hospitality, a Grade 12/Matric, a valid driver’s license, and the ability to work long hours, weekends and public

Qualifications

• Matric/Grade 12 is required.
• Valid driver’s license and your own vehicle.
• 1–2 years’ supervisory or management experience.
• Experience in retail or hospitality.
• Willingness to work long hours, weekends and public holidays.
• Strong leadership and communication abilities.
• Reliable and able to work under pressure.

Responsibilities

• Support the Store Manager with daily operations and staff supervision.
• Ensure excellent customer service and a well-presented store.
• Oversee stock management, cash control and shift planning.
• Maintain compliance with company policies and procedures.
• Lead and motivate the team to achieve sales and operational targets.
• Respond to site call-outs when required, including alarm activations at any time.

Skills

Staff supervision

Leadership

Customer service

Operations

Cash handling

Communication

Education

Grade 12 / Matric

Job description

Profile Personnel is seeking an Assistant Manager for a busy retail/hospitality site. You will confidently support the Store Manager, lead staff and ensure the smooth running of daily operations.

The role demands strong leadership, hands-on supervision, and a focus on delivering excellent customer experiences. We require 1–2 years of supervisory or management experience in retail or hospitality, a Grade 12/Matric, a valid driver’s license, and the ability to work long hours, weekends and public