Assistant Manager (Retail)

Profile Personnel; Komani; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A top FMCG retail client is looking for an Assistant Manager in Komani. The role involves ensuring smooth shop floor operations, meeting monthly targets, handling budgets, recruiting and training staff, and managing customer service inquiries. The ideal candidate should have proven experience in a similar position, strong leadership skills, and proficiency in MS Excel. This position offers an opportunity to develop management skills in a dynamic retail environment.

Qualifications

• Proven experience as a Retail Assistant Manager or similar position.
• Familiarity with financial and customer service principles.
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics.

Responsibilities

• Making sure the shop floor runs smoothly.
• Meet the store’s monthly targets and handle budgets.
• Recruit and train staff.
• Deal with any enquiries and complaints and monitor customer service.

Skills

Problem-solving attitude

Interpersonal and communication skills

Leadership and organizational abilities

Tools

MS Office (Excel)

Job description

Top FMCG Retail client is looking to add an Assistant Manager to their team in Komani

Duties include, but not limited to:

• Making sure the shop floor runs smoothly
• Meet the store’s monthly targets and handle budgets
• Recruit and train staff
• Deal with any enquiries and complaints and monitor customer service
• Serve customers as needed
• Put together the rotas and shifts
• Check that the products you sell are well displayed
• Managing deliveries

Experience Required

• Proven experience as a Retail Assistant Manager or similar position
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts