ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

PTY; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

PTY in Cape Town seeks an experienced Assistant General Manager to support daily hotel operations and supervise staff. The AGM will act in the absence of the general manager and drive performance through effective leadership and clear communication.

The ideal candidate will have strong leadership skills, a track record of staff development, and a degree in business administration or similar. Excellent interpersonal abilities and problem-solving mindset are essential.

Qualifications

• Experience leading teams in hospitality or service sectors.
• Strong interpersonal and communication skills.
• Ability to give constructive feedback and set clear goals.

Responsibilities

• Assist general manager with daily hotel operations and staff supervision.
• Nurture positive working relationships with staff and maintain morale.
• Delegate daily tasks and ensure policies are followed.
• Identify weaknesses and provide coaching where necessary.
• Deliver performance feedback and help set business goals.
• Ensure accuracy in budgeting and basic math tasks.

Skills

Leadership

Staff management

Communication

Problem solving

Coaching

Observation

Education

Degree in business administration or similar

Job description

ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

Cape Town, WC, South Africa Career Growth, Hospitality Recruitment

About the job ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

We are looking for an experienced Assistant General Manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.
• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.