Area Manager: Growth & Franchise Operations Leader

Boardroom Appointments; Mpumalanga; On-site; ZAR 650,000 - 900,000; Full time

Job summary

Boardroom Appointments seeks an experienced senior operations leader to head sales, marketing execution, and franchise performance. You will manage P&L across all stores, driving cost savings and revenue growth while ensuring food safety and brand compliance.

Responsibilities include stock planning, demand forecasting, new site acquisitions, landlord negotiations, and coaching franchisees to hit KPIs. A strong background in franchising, financial/operational management, and GAAP is essential.

Qualifications

• Matric and 6–8 years in QSR/franchise operations.
• Experience in franchising, financial & operational management, property/lease negotiation, hygiene standards, and project oversight.
• Relevant qualification in Business or Franchise Management (NQF 6 preferred).

Responsibilities

• Lead sales and marketing execution aligned with brand strategy.
• Manage P&L across all stores and identify cost-saving and revenue-growth opportunities.
• Analyse store performance and implement data-driven improvements.
• Oversee stock planning and demand forecasting to reduce waste and ensure availability.
• Execute targeted local marketing and community engagement initiatives.
• Identify and secure new sites; manage landlord relationships and lease negotiations.
• Ensure operational compliance and food safety across all locations.
• Coach franchisees and store managers to meet performance and KPI targets.
• Benchmark competitors and adjust tactics to maintain market advantage.
• Submit daily, weekly, and monthly performance reports to stakeholders.

Skills

Franchise operations

Financial management

Microsoft Office

Excel

Data analysis

Education

Matric

Business/Franchise Management (NQF6 preferred)

Tools

GAAP knowledge

POS systems

Job description

Boardroom Appointments seeks an experienced senior operations leader to head sales, marketing execution, and franchise performance. You will manage P&L across all stores, driving cost savings and revenue growth while ensuring food safety and brand compliance.

Responsibilities include stock planning, demand forecasting, new site acquisitions, landlord negotiations, and coaching franchisees to hit KPIs. A strong background in franchising, financial/operational management, and GAAP is essential.