Area Manager

Edgray Distributors (Pty) Ltd t/a JUMBO; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Edgray Distributors (Pty) Ltd t/a JUMBO in the Western Cape invites applications for an Area Manager to oversee all operations in the assigned business unit and surrounding areas.

You will drive sales, manage staff, control stock, monitor risks, and ensure customer service standards, with a focus on achieving targets and implementing company policies.

Qualifications

• Matric certificate is required.
• Valid driver’s licence.
• 3–5 years’ experience in a similar environment.
• Qualification in warehouse or logistics.

Responsibilities

• Drive sales and marketing initiatives to maximise store opportunities.
• Manage staff performance, recruitment and IR-related matters.
• Monitor security, risk, and stock shrinkage across stores.
• Control costs and inventory, ensuring accurate stock capture.
• Deliver excellent customer service and resolve enquiries.

Skills

Leadership

People management

Customer service

Communication

Stock control

Education

Matric Certificate

Logistics/Warehouse qualification

Job description

A Career opportunity exists for an Area Manager in the Western Cape (and surrounding Areas). We have one (1) vacancy to fill.

The purpose of this position is for the Area Manager to be responsible for all operations in his/her business unit. The Area Manager will assist the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision. The Area Manager is responsible for ensuring the business goals, decisions and plans are effectively executed and implemented within his/her specific business unit. The Area Manager will need to continuously evaluate and improve on the performance of his / her business unit

Key accountabilities:

1. Sales & Marketing:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.

• Make certain that business direction and strategies are followed.

• Achieve and exceed store sales targets

• Monitor and evaluate the daily sales targets of each store in your business unit.

• Drive sales in your area through active participation in promotions & providing sales leadership to staff.

• Provide regular feedback on products, marketing and pricing of retailers with similar products/promotions and opportunities to the JUMBO Buying & Marketing team.

2. Management of Staff:

• Manage the performance and development of staff in your business unit to become a motivated sales force.

• Effectively manage the Salaries and Wages budget of each store in your business unit and ensure that salaries and wages expenditure is in line with the required sales ratio %.

• Manage & involve HR in all IR related matters within your business unit (Initiate disciplinary hearings and from time to time represent the company at the CCMA),

• Determine staffing needs, recruit, interview and place employees in line with the company recruitment policies and procedures.

• Ensure that the responsible persons in stores adhere to the standard operating procedures (Check and verify necessary documents when doing store visits).

3. Risk, Shrinkage & Security:

• Manage the security in all aspects within your respective business unit and ensure that security procedures are strictly adhered to.

• Monitor and provide regular feedback to the risk team on the performance of security staff in your respective stores (make sure that they are alert and performing their duties as expected).

• Identify and report potential Risk area within your business unit involve the risk department where necessary .

• Continuously monitor Shrinkage and ensure that all stores implement preventative measures in place to minimise stock losses in your business unit.

• Should there be high shrinkage in one of the stores you will be required to investigate the reasons thereof and act on the stock losses in accordance with the shrinkage policy.

• Ensure that stores are prepped for stocktakes to reduce down time in stores as a result of stock takes

4. Stock & Asset Management:

• Responsible for each store as a whole, ensure that the outside of the stores is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained throughout your entire business unit.

• Manage controllable expenses as this directly affects the profitability of your business unit.

• Ensure that stores control their inventory and that the process of receiving and capturing of stock at store level.

• Investigate and take active measures to prevent negative stock on hand (NSOH).

• Stock management (IBT’s) – move stock between stores to maximise sales opportunities

• Ensure that there is an equal standard throughout the stores in terms of merchandising and housekeeping standards.

5. Customer Service:

• Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis.

• Train staff in customer service.

• Assist customers with enquiries and complaints.

• Continuously satisfy customer needs and attract clientele.

Undertakings:

• Criminal / Credit Check, Qualification verification

• Computer and Psychometric assessments.

Minimum requirements for the job:

(You must be able to answer “YES” to all requirements listed below)

• Matric Certificate.

• Valid Driver’s Licence

• 3 - 5 years’ experience in a similar working environment

• Qualification in warehouse / logistics

Undertakings:

• Criminal / Credit Check / Fraud check

• Qualification verification

• Psychometric testing