Retail Area Manager – Western Cape

JVR Software; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

JVR Software in the Western Cape is seeking an Area Manager to oversee the operations and performance of multiple clothing retail stores. You will lead store teams, drive sales, and ensure consistent operational standards across all locations.

The role requires strong leadership, excellent communication, and the ability to manage staffing, inventory, and customer service while aligning with company strategy. Expect to travel between stores and extend hours during peak periods to achieve targets.

Qualifications

• Matric is essential.
• 35 years’ experience in a similar Area Manager capacity.
• Clothing retail experience is essential.
• Retail operations qualification will be advantageous.
• Proven experience managing multiple retail stores.
• Strong staff management and leadership experience.
• Strong understanding of retail operations and business financials.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving ability.
• Ability to work under pressure and use own initiative.
• Self-motivated, driven and results-oriented.
• Willingness to work extended hours and weekends when required.
• Valid, unendorsed Code 8 driver’s licence.
• Computer literate with proficiency in Microsoft Office.
• Willingness and ability to travel extensively between stores.

Responsibilities

• Oversee day-to-day operations and performance of multiple retail stores.
• Drive store sales and ensure targets are achieved and exceeded.
• Implement and monitor marketing promotions and business strategies.
• Manage, motivate and develop store teams to maximise productivity and performance.
• Monitor stock, inventory and asset management across all stores.
• Ensure consistent merchandising, housekeeping and operational standards across stores.
• Conduct regular store visits and identify opportunities for improvement.
• Monitor competitor activity, pricing, promotions and market opportunities.
• Drive high standards of customer service and assist with queries and complaints.
• Provide regular feedback to management regarding store performance.

Skills

Staff management

Leadership

Retail operations

Financial awareness

Customer service

Communication skills

Problem solving

Time management

Driver's license

Travel willingness

Microsoft Office

Store management

Education

Matric

Retail operations qualification

Tools

Microsoft Office

Job description

Are you a driven retail professional with a passion for people, sales and operational excellence? Our client is seeking an experienced Area Manager to oversee the operations and performance of multiple retail stores across the Western Cape.

This is an exciting opportunity for a results-driven individual who can lead store teams, drive sales performance and ensure consistent operational standards across all stores.

Key Responsibilities

• Oversee the day-to-day operations and performance of multiple retail stores across the Western Cape.
• Drive store sales and ensure sales targets are achieved and exceeded.
• Implement and monitor marketing promotions and business strategies.
• Manage, motivate and develop store teams to maximise productivity and performance.
• Manage staffing requirements, performance management and employee relations in conjunction with HR.
• Monitor store security, risk and shrinkage, and implement preventative measures where required.
• Ensure effective stock, inventory and asset management across all stores.
• Monitor controllable expenses and contribute towards overall business profitability.
• Ensure consistent merchandising, housekeeping and operational standards across stores.
• Conduct regular store visits and identify opportunities for improvement.
• Monitor competitor activity, pricing, promotions and market opportunities.
• Ensure compliance with company policies, procedures and standard operating procedures.
• Drive high standards of customer service and assist with customer queries and complaints.
• Provide regular feedback to management regarding store performance, opportunities and challenges.

Minimum Requirements

• Matric is essential.
• 35 years’ experience in a similar Area Manager capacity.
• Clothing retail experience is essential.
• Retail operations qualification will be advantageous.
• Proven experience managing multiple retail stores.
• Strong staff management and leadership experience.
• Strong understanding of retail operations and business financials.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving ability.
• Ability to work under pressure and use own initiative.
• Self-motivated, driven and results-oriented.
• Willingness to work extended hours and weekends when required.
• Valid, unendorsed Code 8 driver’s licence.
• Computer literate with proficiency in Microsoft Office.
• Willingness and ability to travel extensively between stores.

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.