Retail Area Manager – Western Cape

Profile Personnel; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Profile Personnel Ltd. seeks an Area Manager to oversee Western Cape retail stores, drive sales and uphold operational standards.

You will lead store teams, implement promotions, manage staffing and ensure compliance while travelling between locations to optimise profitability and customer service.

Qualifications

• Matric is essential.
• 3–5 years' experience in Area Manager role.
• Clothing retail experience essential.
• Retail operations qualification advantageous.
• Proven experience managing multiple retail stores.
• Strong staff management and leadership experience.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee day-to-day operations of multiple stores in Western Cape.
• Drive store sales and achieve targets.
• Implement marketing promotions and strategies.
• Manage and develop store teams.
• Staffing, performance management and HR relations.
• Monitor stock, inventory and assets.
• Control expenses and contribute to profitability.
• Ensure consistent merchandising, housekeeping and standards.
• Conduct regular store visits and identify improvement opportunities.
• Monitor competitor activity and market opportunities.
• Ensure policy compliance across stores.
• Provide feedback to management on performance and challenges.

Skills

Staff management

Leadership

Retail operations

Communication skills

Problem-solving

Attention to detail

Customer service

Time management

Work under pressure

Education

Matric

Retail operations qualification

Tools

Microsoft Office

Job description

Are you a driven retail professional with a passion for people, sales and operational excellence? Our client is seeking an experienced Area Manager to oversee the operations and performance of multiple retail stores across the Western Cape.

This is an exciting opportunity for a results-driven individual who can lead store teams, drive sales performance and ensure consistent operational standards across all stores.

Key Responsibilities

• Oversee the day-to-day operations and performance of multiple retail stores across the Western Cape.

• Drive store sales and ensure sales targets are achieved and exceeded.

• Implement and monitor marketing promotions and business strategies.

• Manage, motivate and develop store teams to maximise productivity and performance.

• Manage staffing requirements, performance management and employee relations in conjunction with HR.

• Monitor store security, risk and shrinkage, and implement preventative measures where required.

• Ensure effective stock, inventory and asset management across all stores.

• Monitor controllable expenses and contribute towards overall business profitability.

• Ensure consistent merchandising, housekeeping and operational standards across stores.

• Conduct regular store visits and identify opportunities for improvement.

• Monitor competitor activity, pricing, promotions and market opportunities.

• Ensure compliance with company policies, procedures and standard operating procedures.

• Drive high standards of customer service and assist with customer queries and complaints.

• Provide regular feedback to management regarding store performance, opportunities and challenges.

Minimum Requirements

• Matric is essential.

• 3–5 years' experience in a similar Area Manager capacity.

• Clothing retail experience is essential.

• Retail operations qualification will be advantageous.

• Proven experience managing multiple retail stores.

• Strong staff management and leadership experience.

• Strong understanding of retail operations and business financials.

• Excellent verbal and written communication skills.

• Strong attention to detail and problem-solving ability.

• Ability to work under pressure and use own initiative.

• Self-motivated, driven and results-oriented.

• Willingness to work extended hours and weekends when required.

• Valid, unendorsed Code 8 driver's licence.

• Computer literate with proficiency in Microsoft Office.

• Willingness and ability to travel extensively between stores.