About the Role
Our client, a prominent provider of community recreation and fitness facilities, is seeking an energetic and experienced Aquatics Centre Manager for their state-of-the-art facility in Mossel Bay, Western Cape . This role is central to the successful operation and development of the aquatics programs, ensuring a safe, enjoyable, and high-quality experience for all patrons. The ideal candidate will have a strong background in aquatic facility management, lifeguard supervision, and program development within the **Leisure & Sports** sector. You will be responsible for managing staff, overseeing budgets, ensuring safety compliance, and driving participation in swimming lessons, fitness classes, and competitive events. This is a fantastic opportunity for a passionate leader to make a real difference in a thriving coastal community. Your dedication to service excellence and operational efficiency will be key to the centre's success.
Key Responsibilities
- Manage all daily operations of the aquatics centre, including pool maintenance, safety procedures, and customer service.
- Develop, implement, and promote a diverse range of aquatics programs, including swimming lessons, water aerobics, and special events.
- Recruit, train, schedule, and supervise lifeguards, swim instructors, and other aquatics staff.
- Ensure strict adherence to all health, safety, and emergency protocols and regulations.
- Manage the aquatics centre budget, including revenue generation and expense control.
- Maintain high standards of cleanliness and facility upkeep.
- Conduct regular staff meetings and performance evaluations.
- Build and maintain positive relationships with patrons, community groups, and stakeholders.
- Oversee the scheduling of pool usage for lessons, clubs, and private bookings.
- Implement marketing strategies to increase program participation and facility usage.
- Stay current with industry best practices and emerging trends in aquatic management.
- Respond effectively to emergencies and incidents as needed.
Requirements
- Relevant qualification in Pool Operations, Lifeguard Management, or a related field.
- Current Lifeguard certification and First Aid/CPR qualifications are essential.
- Minimum of 4 years of experience in aquatics facility management or a similar supervisory role.
- Proven experience in program development and staff management.
- Strong understanding of pool water chemistry, filtration systems, and maintenance procedures.
- Excellent communication, leadership, and customer service skills.
- Knowledge of health and safety regulations pertaining to aquatic facilities.
- Experience in budget management and financial administration.
- Passion for swimming and the **Leisure & Sports** industry.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- Resides in or is willing to relocate to Mossel Bay, Western Cape , and comfortable with a **Hybrid** work arrangement.
Benefits
- Our client offers a competitive salary, along with performance-based incentives.
- Comprehensive medical aid benefits and a provident fund are included.
- Opportunities for professional development, such as advanced aquatic management certifications and leadership training, are provided.
- You will work within a well-equipped and modern facility in a beautiful coastal town.
- The company promotes a supportive and team-oriented work environment.
- Enjoy the rewarding experience of contributing to community health and wellness within the vibrant **Leisure & Sports** sector.
- Access to discounted facility usage and other employee perks are also offered.
- Be part of a facility that is a focal point for health and recreation in Mossel Bay .