Appointment Setter

Virtustant; South Africa; On-site; ZAR 134,000 - 234,000; Full time

Job summary

Virtustant is seeking a motivated Cold Caller to join our sales team in South Africa. You will contact potential customers by phone, introduce products or services, and generate qualified leads for the sales group.

The role requires strong verbal communication, persistence, and CRM familiarity. You will work a 9–5 schedule and contribute to a fast-paced environment with ambitious targets.

Qualifications

• High school diploma or equivalent.
• Experience in telemarketing, sales, or customer service is preferred.
• Excellent verbal communication and active listening skills.
• Comfortable with rejection and persistent in follow-up.
• Basic computer skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and meet performance targets.
• Clear, professional phone voice and demeanor.

Responsibilities

• Make outbound calls to potential customers from provided lists.
• Introduce company products or services clearly and persuasively.
• Check if leads meet criteria like budget, need, and timeline.
• Schedule appointments or pass qualified leads to sales representatives.
• Log call results, notes, and lead status in CRM software.
• Meet or exceed daily and weekly call targets.
• Handle objections professionally and adjust scripts as needed.
• Follow up with warm leads by phone or email.
• Maintain a positive and professional attitude on every call.
• Stay updated on product information, pricing, and promotions.

Skills

Telemarketing

Sales

Customer service

Verbal communication

Active listening

Independence

CRM familiarity

Education

High school diploma

Bachelor's degree (nice to have)

Tools

Salesforce

HubSpot

Job description

Job Title: Cold Caller / Outbound Sales Representative

About the Company:

Our client is a company that provides products and services.

Job Description:

We are looking for a motivated Cold Caller to join our sales team. You will contact potential customers by phone. Your goal is to introduce our products or services. You will also generate qualified leads for our sales team. This role is for someone who likes a fast-paced environment. You should enjoy turning conversations into sales opportunities.

Responsibilities of the role:

• Make outbound calls to potential customers from provided lists.
• Introduce company products or services clearly and persuasively.
• Check if leads meet criteria like budget, need, and timeline.
• Schedule appointments or pass qualified leads to sales representatives.
• Log call results, notes, and lead status in CRM software.
• Meet or exceed daily and weekly call targets.
• Handle objections professionally and adjust scripts as needed.
• Follow up with warm leads by phone or email.
• Maintain a positive and professional attitude on every call.
• Stay updated on product information, pricing, and promotions.

Required Experience and Qualifications:

• High school diploma or equivalent.
• Experience in telemarketing, sales, or customer service is preferred.
• Excellent verbal communication and active listening skills.
• Comfortable with rejection and persistent in follow-up.
• Basic computer skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and meet performance targets.
• Clear, professional phone voice and demeanor.

Preferred Skills:

• Experience with CRM tools like Salesforce or HubSpot is a plus.
• Bachelor's degree is a plus.

Personality:

• Resilient and positive attitude under pressure.
• Goal-oriented with a track record of hitting key performance indicators.
• Coachable and open to feedback on scripts and techniques.
• Team player who can also work alone.

Software & Tools:

• CRM software (e.g., Salesforce, HubSpot)

Schedule:

9 AM to 5 PM Eastern Time

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.