Application Support Specialist — Sales Platforms

Rewardsco; Umhlanga Rocks; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Kaelo Health Insurance

Mental Health Counselling

On-site Pharmacy

Three in-house restaurants

Discounted groceries

Job summary

Rewardsco is seeking an Application Support Consultant to provide essential technical and application support to our outbound, inbound, and international sales divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the business.

You will be responsible for Tier 1 and Tier 2 support across desktops, applications, connectivity, and system integrations, while maintaining adherence to IT standards and best practices.

Qualifications

• Desirable certifications CompTIA A+ and N+ for desktop support roles.
• Studying towards or completed IT Diploma/Degree.
• Minimum 2–3 years of Desktop Support experience.
• Basic SQL and troubleshooting across OS and applications.

Responsibilities

• Maintain desktops, laptops, peripherals, software, and user profiles.
• Provide application support for internal sales platforms and CRM systems.
• Troubleshoot desktop, network, and application issues to minimise downtime.
• Support software deployments, updates, and patches for Microsoft and third-party systems.
• Ensure security standards and documentation of procedures.

Skills

Desktop Support

SQL basics

Windows OS

Troubleshooting

Education

CompTIA A+ certification

CompTIA N+ certification

IT Diploma/Degree (in progress or completed)

Matric

Tools

CRM software

Dialer tools

Job description

Rewardsco is seeking an Application Support Consultant to provide essential technical and application support to our outbound, inbound, and international sales divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the business.

You will be responsible for Tier 1 and Tier 2 support across desktops, applications, connectivity, and system integrations, while maintaining adherence to IT standards and best practices.