Adventure Tourism Regional Ops Leader

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Professional development

Discounts on activities

Accommodation assistance

Career advancement opportunities

Job summary

Placements24 is seeking a Regional Operations Manager to oversee Mpumalanga adventure activities from Nelspruit. You will lead operating teams, ensure safety and quality, and optimise service delivery across all activities.

A Bachelor's degree with at least five years in operations management within adventure tourism or hospitality is required. You will manage budgets, resources, and cultivate a safety-first culture.

Qualifications

• Bachelor's degree in a related field.
• Minimum of 5 years of experience in operations management, with adventure tourism or hospitality focus.
• Proven leadership and safety management experience.
• Ability to manage budgets and allocate resources.
• First Aid certification and adventure activity certifications desirable.

Responsibilities

• Oversee day-to-day operations of adventure activities in the region; ensure safety and quality standards.
• Lead operational staff including guides, maintenance crews, and customer service reps.
• Develop and implement operational plans, schedules and resource allocations to optimise efficiency.
• Ensure compliance with safety protocols, risk management and regulatory requirements.
• Manage regional budgets, control costs and ensure profitability.
• Maintain equipment and facilities to meet safety standards.
• Monitor guest feedback and implement improvements to enhance experience.
• Collaborate with marketing and sales to support promotions and bookings.
• Train and develop staff, fostering safety, professionalism and customer focus.

Skills

Leadership

Budget management

Safety management

Operations planning

Team supervision

Education

Bachelor's degree in Business Administration or related field

Job description

Placements24 is seeking a Regional Operations Manager to oversee Mpumalanga adventure activities from Nelspruit. You will lead operating teams, ensure safety and quality, and optimise service delivery across all activities.

A Bachelor's degree with at least five years in operations management within adventure tourism or hospitality is required. You will manage budgets, resources, and cultivate a safety-first culture.