Administrator: Billing

BCXP; Wes-Kaap; On-site; ZAR 180,000 - 260,000; Full time

Job summary

BCXP is seeking a Billing Administrator responsible for preparing and submitting customer billing for maintenance and project incidents. You will extract closed incidents, cost them, and ensure accurate, non-duplicated invoices.

You will prepare client billing spreadsheets, gather supporting documents, handle queries, and submit invoices to Accounts, while keeping thorough records and reporting irregularities to management.

Qualifications

• Experience with billing and invoicing processes.
• Ability to compile and verify billing schedules and activity costing.
• Experience handling client queries and reconciliations.

Responsibilities

• Extract closed incidents to create billing schedules (chargeable, cabling, hardware, projects).
• Cost incidents and ensure no duplication or omission.
• Prepare client billing spreadsheets and update quote tracking reports.
• Investigate client queries and prepare reconciliations for submission.
• Submit billing spreadsheets to Accounts for invoicing and deliver invoices.
• Maintain records and report irregularities to management.

Skills

Office

Excel

Communication

Teamwork

Education

NQF 4/Grade 12 National Diploma

Job description

Responsible for ensuring that all Customer Billing for all Maintenance and Project type incidents is prepared and submitted for invoicing for all relevant clients.

Key Deliverables / Primary Functions

• Timeous execution of the initial Billing related responsibilities, ensuring adherence to the established processes, i.e.
  • Extracting closed incidents from the system to create the relevant Billing Schedules (Chargeable, Cabling, Hardware and Projects);
  • Costing of incidents;
  • Verifying that no billing is duplicated or omitted;
  • Ensuring that the previous month's incidents are billed in the current month;
  • Accurately costing the 'activities' on the system for all closed incidents.
• Accurately preparing the Client Billing Spreadsheets based on accepted quotes and updating the relevant quote tracking report; ensuring to obtain supporting documentation, i.e. quotes, orders and stamped Incident Reports, etc., where necessary.
• Diligently receiving back and investigating any queries raised by the client/s.
• Preparing reconciliations for submission to the Customer.
• Submitting the relevant Billing Spreadsheets to the Accounts Department for invoicing to be raised. Thereafter ensuring submission of relevant documentation to the clients, along with prepared invoice/s.
• Keeping records of all Billing and verifying recorded transactions, reporting irregularities to Management.

Core Functional Skills & Capabilities

Microsoft Office

Microsoft Excel

Communication

Teamwork

Core Behavioural Competencies

Following instructions & procedures

Writing and Reporting

Working with people

Coping with pressures & setbacks

Culture Match

Job Match

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Special Requirements / Employment Condition

Ability to work extended /long hours as and when required