Billing Operations & Revenue Management
- Data Processing: Collect, organize, and prepare billing data to ensure the generation of accurate and timely customer invoices.
- Invoicing: Prepare and dispatch customer invoices in accordance with schedules set by the Billing Supervisor.
- System Utilization: Utilize billing software and other relevant financial systems to maximize company revenue and ensure data integrity.
- Journal Preparation: Prepare financial journals for authorization by the Billing Supervisor.
- Error Resolution: Identify, investigate, and resolve billing errors and discrepancies in a timely manner.
Data Administration & Compliance
- Database Management: Ensure customer information is accurately set up, updated, and maintained within the billing system.
- Regulatory Compliance: Apply and adhere to relevant Municipal Bylaws and Commercial Department processes during all billing activities.
- Reporting: Assist the Billing Supervisor in compiling accurate financial and operational reports for the HOD/Customer Services Manager.
Collaboration & Strategy
- Interdepartmental Teamwork: Collaborate with various departments to ensure alignment with company goals.
- Process Optimization: Act as a champion for efficient billing procedures, suggesting improvements where necessary.