ADMINISTRATOR

RecruitSmith (PTY) LTD; Strand; On-site; ZAR 100,000 - 167,000; Full time

Job summary

RecruitSmith (PTY) LTD in Strand, Western Cape, seeks a reliable administrative assistant to support daily operations, handle calls and emails, and coordinate orders and documentation.

You will liaise with sales, warehouse, drivers and management to ensure accurate records, invoicing, stock control, and timely delivery communication, while maintaining confidential records and a tidy reception area.

Qualifications

• General administrative and clerical duties to support day-to-day operations.
• Ability to manage calls, emails and customer enquiries efficiently.
• Accurate processing of orders, quotations and invoices.

Responsibilities

• Provide general administrative and clerical support to ensure smooth day-to-day operation.
• Manage incoming telephone calls, emails and customer enquiries, directing queries to relevant departments.
• Process customer orders, quotations, invoices and delivery documentation accurately.
• Capture and maintain customer information, supplier details and sales records on internal systems.
• Assist with coordinating gas deliveries, scheduling orders and communicating delivery requirements to drivers.
• Liaise with customers regarding orders, pricing and general product enquiries.
• Assist with stock administration, monitoring inventory levels and recording stock movements.
• Maintain accurate filing systems and purchase orders, delivery notes and related docs.

Skills

Administrative skills

Customer service

Data entry

Telephone handling

MS Office

CRM software

Tools

MS Office

CRM software

Job description

• Provide general administrative and clerical support to ensure the smooth day-to-day operation of the business.

• Manage incoming telephone calls, emails and customer enquiries, directing queries to the relevant departments.

• Process customer orders, quotations, invoices and delivery documentation accurately.

• Capture and maintain customer information, supplier details and sales records on internal systems.

• Assist with coordinating gas deliveries, scheduling orders and communicating delivery requirements to drivers and relevant personnel.

• Liaise with customers regarding orders, delivery arrangements, pricing and general product enquiries.

• Assist with stock administration, monitoring inventory levels and recording incoming and outgoing stock.

• Maintain accurate filing systems, purchase orders, delivery notes and other business documentation.

• Assist with accounts administration, including processing invoices, following up on outstanding payments and reconciling customer accounts where required.

• Prepare quotations, sales reports and administrative documentation for management.

• Coordinate communication between sales, warehouse, drivers, suppliers and management to ensure efficient service delivery.

• Assist with general office management, stationery requirements and maintaining an organised reception area.

• Ensure customer and business records are handled accurately and confidentially.

• Provide administrative support to the sales and operations teams and assist with ad hoc duties as required.