Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1

Advtech; Wes-Kaap; On-site; ZAR 150,000 - 190,000; Part time

Job summary

Emeris, Cape Town City (Vega School) Campus, invites applications for an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract. You will handle registration queries from home, support all registration modes, and make calls to encourage registration and document submission.

The role requires excellent communication, strong data entry skills, and proficiency in Word and Excel. A driver’s license and own transport are advantageous for this position.

Qualifications

• Minimum of Grade 12/Matric with a diploma considered advantageous.
• Strong interpersonal and verbal/written communication skills.
• Proficient with Word and Excel and data entry accuracy.
• Excellent organisational abilities and ability to work under pressure.
• Valid driver’s license and own transport preferred.

Responsibilities

• Handle registration-related queries from students registering from home.
• Provide end-to-end registration support for all study modes.
• Call students to prompt registration and document submission.
• Data capturing and routine ad hoc administrative tasks.

Skills

Interpersonal skills

Methodical

Communication

Organizational skills

Service orientation

Initiative

Education

Grade 12/Matric

Diploma (NQF 6) advantageous

Tools

Word

Excel

Job description

Direct Reporting Line: Head: Admissions and Administration

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Cape Town City (Vega School) Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required:

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements:

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements:

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.