Registration Support Centre Agent (Fixed-term Contract) X4

Advtech; Oos-Kaap; Sur place; ZAR 150 000 - 210 000; Plein temps

Résumé du poste

Emeris is seeking Registration Support Centre Agents for fixed-term contracts at the Nelson Mandela Bay Campus. The role delivers end-to-end registration assistance to students across all study modes, handling queries from home and escalating where necessary.

Responsibilities include calling students to register, following up on documents, data capture, and a range of administrative tasks. Candidates need 1–2 years of reception/admin experience and proficiency in Word/Excel.

Qualifications

• 1–2 years reception/admin experience; computer literate with Word & Excel.
• Excellent verbal and written communication; strong interpersonal skills.
• Grade 12/Matric; Diploma (NQF 6) advantageous.

Responsabilités

• Handle registration-related queries from home and escalate when needed.
• Provide end-to-end registration support for all study modes.
• Call students to register and follow up on documents.
• Data capturing and ad hoc admin tasks.

Connaissances

Word

Excel

Communication

Data entry

Customer service

Organisational skills

Formation

Grade 12/Matric

Diploma (NQF 6) advantageous

Description du poste

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Nelson Mandela Bay Campus has vacancies for Registration Support Centre Agents (Fixed-term Contract) X4

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Salary

• Competitive salary commensurate with experience.

Application Response

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.