Registration Support Centre Agent (Fixed Term) x3

Advtech; KwaZulu-Natal; Vor Ort; ZAR 180.000 - 240.000; Teilzeit

Zusammenfassung

Emeris Durban North Campus has a vacancy for Registration Support Centre Agents (Fixed Term Contract) x3.

The roles involve handling registration queries from students registering remotely, providing end-to-end support for all study modes, and proactive follow-up to collect documents.

Qualifikationen

• Minimum Education: Grade 12/Matric; Diploma (NQF 6) advantageous.
• Minimum Work Experience: 1-2 years Reception/Admin; computer literate (Word & Excel).
• Experience: 1-2 years in Reception/Admin roles; proficient with Word & Excel.

Aufgaben

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Kenntnisse

Good interpersonal skills

Methodical/systematic

Communication skills

Organisational skills

Customer service oriented

High Initiative

Follow-up skills

Friendly, presentable

Work under pressure

Ausbildung

Grade 12/Matric

Diploma (NQF 6) advantageous

Tools

Word

Excel

Jobbeschreibung

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Durban North Campus has a vacancy for Registration Support Centre Agents (Fixed Term Contract) x3.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required:

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements:

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements:

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Technical Support

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.