Our client is seeking a highly organized and detail-oriented Admin Controller to join their team in Bellville, Cape Town. The ideal candidate will have 3–7 years of experience in a similar role, a Matric certificate, and a relevant diploma in Accounting and/or Business Administration. Experience in medical aid scheme billing will be an advantage. Proficiency in Microsoft Office, excellent communication skills, and the ability to manage multiple responsibilities independently while maintaining a high level of professionalism and confidentiality are essential. EMPLOYMENT TYPE : Permanent SECTOR : Administration BASIC SALARY : R18 000 – R20 000 START DATE : A.S.A.P
REQUIREMENTS:
- Matric certificate (Grade 12) is essential.
- A relevant diploma in Accounting and/or Business Administration is required.
- 3–7 years of experience in a similar role.
- Excellent communication skills.
- Experience in medical aid scheme billing will be an advantage.
- Proven working knowledge of Microsoft Office, including Excel, Outlook, and Word.
- Ability to prioritize tasks and manage multiple responsibilities with minimal supervision.
- Professional demeanor at all times, with a strong commitment to confidentiality.
DUTIES:
Customer and Medical Aid Billing Administration:
- Process daily medical aid claims for services rendered.
- Prepare and process quotations and invoices for private clients and medical aid schemes.
- Follow up on outstanding account queries and statements.
- Update customer receipts daily.
- Administer rental contracts.
- Maintain accurate electronic and manual filing systems in accordance with company procedures.
Daily Operations:
- Ensure operational efficiency through effective communication and coordination with management, agents, customers, and suppliers.
- Apply strong problem-solving skills to everyday challenges within a service-driven environment.
- Prioritize excellent customer service while maintaining sound commercial awareness.
- Support efficient service delivery through a practical, solutions-focused approach.
- Compile reports, schedules, and operational summaries.
Equipment Management:
- Track the daily movement of equipment.
- Liaise regularly with installers to ensure equipment is properly maintained.
- Monitor and manage equipment availability at various installer locations.
- Take responsibility for conducting six-monthly stock takes.
Office and General Administration:
- Answer and direct telephone calls professionally.
- Manage incoming emails and ensure timely communication.
- Perform general office administration duties as required.
IT and Communication:
- Ensure all company mobile phones remain operational and connected daily.
Compliance and Professional Standards:
- Adhere to company policies, procedures, and service standards.
- Handle all customer information with strict confidentiality.
- Maintain a professional, compassionate, and respectful approach when interacting with patients, families, and healthcare providers.
HOURS:
- Monday to Friday: 08:00 – 17:00