Account Manager – Infrastructure Business Continuity Management Systems (I-BCMS)

Afrocentric IP; Sandton; On-site; ZAR 950,000 - 1,250,000; Full time

Job summary

Afrocentric IP is seeking an Account Manager for Infrastructure Business Continuity Management Systems (I-BCMS) to drive growth through strategic account management, client retention, and new business development.

You will promote Afrocentric IP's BCM, DRaaS, BaaS, IaaS, BCP, DRP, BIA, and Operational Resilience solutions while building long-term enterprise relationships.

Qualifications

• Diploma or Bachelor's Degree in Business, Sales, Marketing, IT, or a related field.
• 7+ years of Enterprise Account Management or ICT Sales experience.
• Proven experience selling Business Continuity, Disaster Recovery, Infrastructure, or Managed Services solutions.
• Strong solution selling, negotiation, and relationship management skills.
• Experience using Salesforce CRM; CBCI/MBCI certifications are advantageous.

Responsibilities

• Grow and manage an assigned portfolio of enterprise clients.
• Identify upselling and cross-selling opportunities.
• Achieve sales and revenue targets.
• Develop new business opportunities.
• Build strong relationships with key stakeholders.
• Conduct regular customer reviews and meetings.
• Prepare sales forecasts and account reports.

Skills

Account Management

Solution Selling

Negotiation

Relationship Management

Salesforce

Education

Bachelor's Degree / Diploma in Business, Sales, Marketing, IT

7+ years Enterprise ICTSales/Account Management

Tools

Salesforce CRM

Job description

Job Summary

The Account Manager – Infrastructure Business Continuity Management Systems (I-BCMS) is responsible for driving business growth through strategic account management, client retention, and new business development. The role focuses on promoting Afrocentric IP's Business Continuity, Disaster Recovery, Infrastructure, and Resilience solutions while building long-term enterprise client relationships.

Key Responsibilities

Account Management

• Grow and manage an assigned portfolio of enterprise clients.
• Identify upselling and cross-selling opportunities.
• Achieve sales and revenue targets.
• Develop new business opportunities.

Client Relationship Management

• Build strong relationships with key stakeholders.
• Conduct regular customer reviews and meetings.
• Ensure high levels of customer satisfaction and retention.

Solution Selling

Promote solutions including:

• Business Continuity Management (BCM)
• Disaster Recovery (DRaaS)
• Backup as a Service (BaaS)
• Infrastructure as a Service (IaaS)
• Business Continuity Planning (BCP)
• Disaster Recovery Planning (DRP)
• Business Impact Analysis (BIA)
• Operational Resilience

Collaboration & Reporting

• Maintain an accurate Salesforce CRM pipeline.
• Prepare sales forecasts and account reports.
• Work closely with technical, consulting, and service delivery teams.
• Participate in customer events and industry networking.

Minimum Requirements

• Diploma or Bachelor's Degree in Business, Sales, Marketing, IT, or a related field.
• 7+ years of Enterprise Account Management or ICT Sales experience.
• Proven experience selling Business Continuity, Disaster Recovery, Infrastructure, or Managed Services solutions.
• Strong solution selling, negotiation, and relationship management skills.
• Experience using Salesforce CRM.
• CBCI/MBCI and vendor certifications are advantageous.

Key Competencies

• Strategic Account Management
• Business Development
• Solution Selling
• Relationship Management
• Communication & Presentation
• Negotiation Skills
• Customer Focus
• Commercial Awareness
• Team Collaboration

Why Join Afrocentric IP?

Join a forward-thinking team delivering enterprise Business Continuity, Disaster Recovery, and Infrastructure Resilience solutions across South Africa. You'll work with innovative technologies, build lasting client partnerships, and play a key role in our continued growth.