Account Manager

IntelliStaff; Somerset West; On-site; ZAR 240,000 - 420,000; Full time

Job summary

IntelliStaff is seeking an energetic B2B Sales and Lead Generation professional in South Africa to proactively prospect corporate clients, generate qualified leads, and manage key accounts. You will develop a strong sales pipeline, book meetings, and drive opportunities while maintaining excellent client relationships and timely responses.

The role emphasizes outbound calling, CRM accuracy, and timely reporting of activity, results and opportunities to grow revenue across existing and new

Qualifications

• Minimum 12th grade matriculation or equivalent.
• Experience in B2B sales, account management, telemarketing or outbound lead generation.
• Ability to make cold calls, engage decision-makers and generate opportunities.
• Excellent verbal and written communication.
• Strong telephone etiquette, negotiation and persuasion skills.
• Good organisational skills and multi-account follow-ups.
• Proficiency in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Identify and research potential corporate clients and business opportunities.
• Conduct outbound cold calls to introduce services and generate qualified leads.
• Identify key decision-makers across IT, procurement, facilities, finance and sustainability.
• Develop and maintain a strong sales pipeline via calls, emails and follow-ups.
• Book appointments and arrange meetings to generate new business opportunities.
• Follow up with prospects to convert leads into sales.
• Manage and grow relationships with existing clients.
• Identify opportunities to expand services within accounts.
• Maintain regular client contact to understand needs and upcoming requirements.
• Provide professional service and prompt handling of enquiries.
• Build long-term relationships that drive repeat business and referrals.
• Maintain accurate customer records and sales activities in the CRM.
• Update CRM with calls, leads, follow-ups and outcomes.
• Prepare proposals and coordinate with internal teams to meet client needs.
• Monitor sales performance against targets and provide regular reports.

Skills

Cold calling

Lead generation

Communication

Negotiation

Time management

Education

Grade 12 (Matric)

Tools

Microsoft Excel

Microsoft Outlook

CRM software

Job description

Main Duties and Responsibilities

1. B2B Sales & Lead Generation:

• Proactively identify and research potential corporate clients and business opportunities.
• Conduct outbound cold calls to businesses to introduce our services and generate qualified leads.
• Identify key decision-makers within IT, procurement, facilities, finance and sustainability departments.
• Develop and maintain a strong sales pipeline through telephone prospecting, email campaigns and follow-ups.
• Book appointments, arrange meetings and generate opportunities for new business.
• Follow up on leads and prospective clients to convert opportunities into sales.

2. Account Management & Client Relationships:

• Manage and grow relationships with existing clients.
• Identify opportunities to expand services within existing accounts.
• Maintain regular contact with clients to understand their business needs and upcoming requirements.
• Provide professional service and ensure client enquiries are handled promptly.
• Build long-term relationships that encourage repeat business and referrals.

3. Sales Administration & Reporting:

• Maintain accurate customer records, prospect lists and sales activities.
• Update the CRM or sales tracking system with calls, leads, follow-ups and outcomes.
• Prepare proposals and coordinate with internal departments to meet client requirements.
• Monitor sales performance against agreed targets.
• Provide regular reports on leads generated, calls made, appointments booked and business secured

Minimum Requirements

• Grade 12 (Matric) qualification.
• Previous experience in B2B sales, account management, telemarketing or outbound lead generation.
• Proven ability to make cold calls, engage decision-makers and generate business opportunities.
• Excellent verbal and written communication skills.
• Strong telephone etiquette, negotiation and persuasion skills.
• Good organisational skills and the ability to manage multiple client accounts and follow-ups.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• A proactive, resilient and target-driven approach to work.