Job Title
Account Manager (Sales) – Corporate Sector (Gauteng)
Key Performance Areas
Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company.
Responsibilities
- Have a good understanding of client organisational structure, environment, decision‑making process, KPIs, projects, strategic direction, and procurement cycles; understand the competitive landscape.
- Provide continuous product and solutions updates to clients.
- Day‑to‑day manage current clients and generate new business.
- Achieve quarterly and annual sales targets.
- Maintain and grow market share within the Corporate Sector.
- Provide weekly feedback on pipelines and quotations, and strategic initiatives for projects.
- Conduct and submit monthly sales forecasting.
- Update sales tools and relevant systems, including the Customer Information Sheet.
- Make client calls and physical visits – all clients at least once every two weeks, with a minimum of 12 client visits per week.
- Conduct telephonic calls for all clients at least once a week and perform daily call planning on all allocated accounts.
- Prepare and provide clients with quotations on request.
- Follow up on quotations bi‑monthly.
- Ensure clients are updated on deliveries and order progress as and when needed.
- Perform deliveries when required.
- Provide after‑sales support to clients.
- Follow up on invoices and payments.
- Attend weekly debtors’ meetings.
- Attend product training sessions.
- Ensure internal training is up to date on a quarterly basis.
- Attend sales meetings and marketing events.
- Assist with tender submissions when required.
- Respond to ad‑hoc requests as needed.
Minimum Requirements
- Senior Certificate (essential).
- Relevant qualification (preferred).
- Minimum of 7 years’ relevant experience in a senior sales position within the Corporate Sector.
- Technical knowledge of products including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data.
- Knowledge of centre solutions such as Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell, VMware.
- Achieved a target performance of more than 75% over the past three years.
- Existing client base.
- Microsoft Office Suite – Intermediate level or higher; Excel proficiency is important.
- Strong negotiating and persuasion skills.
- Polite and compassionate without lacking confidence.
- Strong interpersonal skills – good relationship‑building characteristics with clients, suppliers, and team members.
- Good communication skills.
- Deadline‑driven.
- Accurate and attention to detail.
- Able to multi‑task.
- Organised.
- Honest and reliable.
- Analytical.
- Punctual.
- Performs well under pressure.
- Entrepreneurial flair.
- Solution‑driven.
- A sales hunter.