Account Development Representative - IT Services

Placements24; Polokwane; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Performance bonuses

Hybrid work model

Medical aid

Retirement plan

Training and development

Job summary

Placements24 is seeking an Account Development Representative to join our IT Services sales team in the Polokwane area. This entry-level role focuses on identifying and qualifying new business opportunities and initiating conversations with prospective clients.

You will learn to articulate IT service value, qualify leads, and set discovery calls for our senior sales team, in a hybrid office/remote setup in Polokwane region.

Qualifications

• Bachelor's degree or equivalent experience in a relevant discipline.
• Experience in sales, customer service, or related field is beneficial.
• Ability to learn and articulate IT concepts.

Responsibilities

• Conduct targeted outbound prospecting via phone, email, and social media to identify and engage potential IT service clients.
• Research companies and contacts to understand their business needs and challenges related to IT infrastructure and services.
• Effectively communicate the value proposition of our IT services and solutions.
• Qualify leads based on established criteria and schedule discovery calls or meetings for the sales team.
• Maintain accurate and up-to-date records of all prospect interactions in the CRM system.
• Collaborate with sales and marketing teams to optimize lead generation efforts.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Self-motivated

Lead qualification

Education

Bachelor's degree or equivalent

Tools

CRM system

Job description

About the Role

Our client is actively seeking a proactive and goal-oriented Account Development Representative to join their IT Services sales team in the Polokwane area. This role is fundamental to expanding our client's market reach by identifying and qualifying potential new business opportunities. You will be instrumental in initiating conversations with prospective clients, understanding their IT needs, and setting the stage for deeper engagement with our senior sales force. This position offers a fantastic entry point into the IT sales sector, with a hybrid work model that combines office-based collaboration with remote flexibility, located strategically to serve the Polokwane region.

Key Responsibilities

• Conduct targeted outbound prospecting via phone, email, and social media to identify and engage potential IT service clients.
• Research companies and contacts to understand their business needs and challenges related to IT infrastructure and services.
• Effectively communicate the value proposition of our IT services and solutions.
• Qualify leads based on established criteria and schedule discovery calls or meetings for the sales team.
• Maintain accurate and up-to-date records of all prospect interactions in the CRM system.
• Collaborate with sales and marketing teams to optimize lead generation efforts.

Requirements

• Excellent verbal and written communication skills, with a professional and engaging phone manner.
• Strong organizational abilities and time management skills.
• Self-motivated, results-driven, and persistent in pursuing leads.
• Ability to learn and articulate technical concepts related to IT services.
• Previous experience in sales, customer service, or a related field is beneficial.
• Bachelor's degree or equivalent experience in a relevant discipline.

Benefits

• Competitive base salary coupled with performance-based bonuses.
• Hybrid work arrangement providing flexibility and work-life balance.
• Comprehensive medical aid and retirement plan contributions.
• Ongoing training and development opportunities in IT sales and services.
• Be part of a growing IT solutions provider in the Polokwane area.