Academic Library Circulation & Info Desk Assistant

Mandela; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Nelson Mandela University’s George Campus Library seeks a front-line Information Desk/ Circulation Assistant to support students and staff with access to resources and research assistance. You will handle circulation tasks, help with computer room bookings, and guide users in using library systems.

The role requires Grade 12 and at least 2 years of related academic library circulation experience, with weekend work and reliable transport.

Qualifications

• Candidates must have Grade 12 and 2 years of related professional library experience in circulation and information services at an academic library.
• Front-line circulation duties and information desk support are core responsibilities.
• Own transport and weekend availability are required.

Responsibilities

• Issue and receive library materials according to procedures.
• Process returns, renewals and other circulation transactions accurately.
• Assist users with circulation queries and resolve routine service questions.
• Maintain accurate circulation records and follow up on overdue materials.
• Assist with shelving and shelf reading of library collections.
• Assist with Reference and information queries at the Circulation desk.

Skills

Circulation desk ops

Bookings & access

Library information services

Customer service

Team collaboration

Computer skills

Active listening

Education

Grade 12

Tools

Library catalog databases

Job description

Nelson Mandela University’s George Campus Library seeks a front-line Information Desk/ Circulation Assistant to support students and staff with access to resources and research assistance. You will handle circulation tasks, help with computer room bookings, and guide users in using library systems.

The role requires Grade 12 and at least 2 years of related academic library circulation experience, with weekend work and reliable transport.