Assistant Librarian:Academic and Research Support

Nelson Mandela University; Gqeberha; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Nelson Mandela University invites applications for the position of Assistant Librarian: Academic and Research Support at George Library Campus. The role focuses on strengthening library service delivery, improving user support, and managing circulation and information services.

The successful candidate will provide professional assistance to library users, support information inquiries, and contribute to effective use of library resources and services, including training and one-on-one

Qualifications

• Grade 12 (Matriculation Certification) is required.
• M+3 qualifications in Library Science or equivalent would be advantageous.
• Required minimum experience: 2 years of related professional library experience in circulation, information and training services at an academic library.

Responsibilities

• Provide information services and user support to library patrons.
• Manage circulation desk operations and daily library tasks.
• Assist with training/orientation for new users and staff.
• Promote library resources and information services to patrons.

Skills

Circulation operations

Information services

Library systems

Customer service

Education

Grade 12

M+3 in Library Science

Tools

Library management systems

Job description

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB

The purpose of this position of Assistant Librarian: Academic and Research Support, George Library Campus, is to strengthen library service delivery, improve user support, and ensure effective management of circulation and information services. The position is critical to supporting the library's daily operations by providing professional assistance to library users, managing access to library resources, supporting information inquiries, and contributing to the effective use of library collections and services.

KEY PERFORMANCE AREAS

• Information Services and User Support
• Circulation Services Management
• Administer the Information Services and Circulation Desk
• Promote, communicate, and assist patrons with information services and resources available.
• Participate in Library and Information Services activities.
• Information services and training on a one-on-one basis to users of the George Campus Library.
• Assist the Information Librarian with Training/ Orientation, etc.

CORE COMPETENCIES

• Circulation and Library Operations: Sound knowledge of circulation procedures, including issuing, returning, renewing and tracking library materials, and managing daily circulation desk operations.
• Information Services and User Support: Ability to respond to information enquiries, assist users in accessing library resources and provide professional guidance on library services.
• Library Systems and Digital Literacy: Proficiency in using library management systems, computer booking platforms and relevant digital tools to support circulation and information services.
• Customer Service and Communication: Strong interpersonal, verbal and written communication skills, with the ability to engage professionally with students, academic staff and other library users.

Requirements

In order to be considered for appointment to this post, candidates must possess:

• Grade 12 (Matriculation Certification)
• M+ 3 qualifications in Library Science or equivalent (would be Advantageous)
• Required Minimum Experience: 2 years of related professional library experience in circulation, information and training services at an academic library.
• Must have worked experience in an academic library
• Ability to perform a variety of duties, often changing from one task to another
• Own transport
• ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.