Remote Restaurant Catering Account Manager | Bilingual

NeoWork; Venezuela; Remote; VES 53,381,000 - 80,071,000; Full time

Benefits offered by this job

Health insurance for contractors

Holiday extra pay

Standard US business hours alignment

100% home-based position

Mental health days

Performance-based incentives

Annual review and appraisal process

Growth opportunities

Job summary

NeoWork is hiring a Restaurant Catering Account Manager for a fully remote contractor engagement. You will manage a book of up to 18 restaurant clients, meeting weekly sessions by video, and drive catering growth.

Work in English or Spanish, update menus and pricing, and maintain client profiles and training materials. You will guide clients through zoning and liquor permit processes with procedural support only.

Qualifications

• Fluent written and spoken English.
• Professional Spanish, strongly preferred.
• At least two years of experience in account management, client success, or marketing.
• MBA or equivalent business experience.
• Comfort with Google Workspace, CRM tools, and website editors.
• Strong organizational skills managing many clients independently.
• Full-time availability during U.S. Eastern business hours.

Responsibilities

• Lead weekly 60-minute sessions with each client in English or Spanish.
• Build and update catering menus, per-person pricing, and listings.
• Keep each client’s Google Business Profile and website current.
• Write catering procedures, packing guides, and staff training materials.
• Prepare forms and applications for clients to review, sign, and submit themselves.
• Guide clients through local zoning and state liquor permit processes, with procedural support only.
• Track orders and weekly meal volume, and help each client reach their catering targets.
• Keep a session log after every meeting recording actions by both contractor and client.
• Escalate SEO or social media requests to the owner.
• Work through delegated user access to client accounts; maintain confidentiality.

Skills

Account management experience

Client success

Marketing

Education

MBA or equivalent

Tools

Google Workspace

CRM tools

Website editors

Video conferencing tools

Job description

NeoWork is hiring a Restaurant Catering Account Manager for a fully remote contractor engagement. You will manage a book of up to 18 restaurant clients, meeting weekly sessions by video, and drive catering growth.

Work in English or Spanish, update menus and pricing, and maintain client profiles and training materials. You will guide clients through zoning and liquor permit processes with procedural support only.