Remote Operations & Fulfillment Lead (AI-Driven)

Tidal; Caracas; Remote; VES 27,300,000 - 32,700,000; Full time

Job summary

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations. You will collaborate with an AI-native team to move priorities, resolve issues, and drive improvements in a remote, independent-contractor engagement.

The role suits an analytical generalist with 2–3 years in consulting or operations, strong Excel skills, and excellent English. Training will be provided and remote work is expected.

Qualifications

• Approximately 2–3 years of experience in management consulting, strategy and operations, business operations, or a similarly analytical role.
• Strong analytical and problem-solving skills, including proficiency in Excel or Google Sheets and the ability to turn ambiguous requests into practical action plans.
• Strong ownership, organization, and attention to detail, with the ability to manage multiple priorities and follow through independently on recurring tasks and project work.
• Excellent written and spoken English, with the ability to communicate clearly, coordinate across teams, and manage external partner relationships.

Responsibilities

• Own operational execution and project coordination.
• Coordinate fulfillment and logistics across 3PLs, monitor inventory and shipments, and drive cost efficiency.
• Support supply chain activities including product development coordination, compliance tracking, and vendor management.
• Support Amazon operations and monitor channel workflows, coordinating timely resolution of issues.
• Support strategic initiatives and business analysis with leadership, marketing, finance, and customer service.
• Improve processes through documentation and AI, maintain SOPs, and measure results.

Skills

English proficiency

Analytical thinking

Ownership & coordination

Tools

Excel/Sheets

Job description

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations. You will collaborate with an AI-native team to move priorities, resolve issues, and drive improvements in a remote, independent-contractor engagement.

The role suits an analytical generalist with 2–3 years in consulting or operations, strong Excel skills, and excellent English. Training will be provided and remote work is expected.