Remote Operations & Billing Specialist

NeoWork; Porlamar; Presencial; VES 37.911.000 - 58.972.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance for contractors

Holiday extra pay

Mental health days

Performance-based incentives

Annual review

Career growth opportunities

Descripción de la vacante

NeoWork is seeking an Operations & Administrative Coordinator for a remote, independent contractor role. You will provide administrative and operational support for a professional services firm, focusing on billing, invoicing, workflow processes, and team coordination during peak cycles such as tax season.

You will manage end-to-end billing, support high-volume administrative workflows, coordinate multi-step processes, and maintain communication templates across distributed teams.

Formación

• Experience in administrative or operations support within a professional services environment.
• Experience owning billing and invoicing management end-to-end.
• Ability to manage high-volume administrative workflows during peak periods.
• Experience coordinating multi-step workflows with attention to detail and timely completion.
• Experience maintaining and distributing communication templates across distributed teams.
• Comfort with structured systems including cloud-based tools and virtual desktop environments.
• Ability to absorb information quickly and execute independently.
• Comfortable in fast-paced environments with speed and ownership.

Responsabilidades

• Manage billing and invoicing processes end-to-end, ensuring accuracy and timely reconciliation.
• Support high-volume administrative workflows during peak periods including tax season and extension season.
• Coordinate multi-step workflow processes and ensure timely task completion across team initiatives.
• Maintain, update, and distribute communication templates across the team.
• Support client communications and coordinate team scheduling needs.
• Manage administrative systems and cloud-based tools within a remote desktop environment.
• Identify process improvements and bottlenecks, escalating only critical blockers.
• Make routine operational decisions independently while maintaining accountability.

Conocimientos

Billing & invoicing

Administrative support

Workflow coordination

Attention to detail

Prioritization under deadlines

Effective communicator

Herramientas

Cloud-based tools

Virtual desktop environments

Descripción del empleo

NeoWork is seeking an Operations & Administrative Coordinator for a remote, independent contractor role. You will provide administrative and operational support for a professional services firm, focusing on billing, invoicing, workflow processes, and team coordination during peak cycles such as tax season.

You will manage end-to-end billing, support high-volume administrative workflows, coordinate multi-step processes, and maintain communication templates across distributed teams.