Remote Maintenance Coordinator - Property Ops & Vendors

CS Outsource; Venezuela; Remote; VES 10,676,000 - 16,014,000; Full time

Job summary

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests and coordinate vendors for multiple properties. The role requires strong organizational skills, experience with property management, and excellent communication with tenants and contractors.

The ideal candidate will manage schedules, procure estimates, track work orders, and ensure timely resolution of issues. This remote position offers independent work in a client-focused environment.

Qualifications

• 2+ years in maintenance coordination or related roles.
• Experience coordinating contractors and vendors.
• Excellent communication and follow-up skills.
• Strong organizational and time-management abilities.
• Ability to work independently in a remote environment.
• Strong English communication skills, both written and verbal.

Responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with maintenance technicians, contractors, and vendors.
• Schedule appointments and ensure vendors have the necessary information and access.
• Follow up on open work orders and ensure issues are resolved within expected timelines.
• Handle urgent and emergency maintenance issues according to established procedures.
• Communicate clearly with tenants, guests, property managers, and vendors throughout the repair process.
• Obtain and compare estimates when required and escalate higher-cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring maintenance issues and identify opportunities for preventative maintenance.
• Coordinate property access, lockbox/entry information, and vendor instructions.
• Update property management systems and internal tracking sheets.
• Ensure completed work meets quality expectations before closing maintenance requests.

Skills

Maintenance coordination

Property management

Facilities management

Google Workspace

Work-order software

English communication

Time management

Remote work

Vendor coordination

Tools

AppFolio

Buildium

Propertyware

Rent Manager

Yardi

Guesty

Hostaway

Job description

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests and coordinate vendors for multiple properties. The role requires strong organizational skills, experience with property management, and excellent communication with tenants and contractors.

The ideal candidate will manage schedules, procure estimates, track work orders, and ensure timely resolution of issues. This remote position offers independent work in a client-focused environment.