Remote MTR Insurance Housing Specialist

CS Outsource; Venezuela; Remote; VES 52,585,000 - 78,878,000; Full time

Benefits offered by this job

Fully remote position

US client exposure

Career growth in housing/relocation

Job summary

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team and support US-based clients. The ideal candidate will have hands-on experience in insurance housing, temporary housing, mid-term rentals, or relocation services, with strong case-management, property-matching, communication, and negotiation skills.

The role involves managing insurance housing cases from initial placement through move-out while coordinating with policyholders, insurance

Qualifications

• Proven experience in insurance housing, temporary housing, relocation, or MTR/property management.
• Hands-on understanding of ALE (Additional Living Expenses) and insurance housing processes.
• Strong property-matching and case-management skills.
• Excellent written and verbal English communication skills.

Responsibilities

• Manage MTR and insurance housing cases from placement through move-out.
• Match displaced policyholders with suitable properties based on housing needs, location, budget, duration.
• Coordinate with insurance adjusters, policyholders, landlords, and property owners throughout the housing process.
• Manage ALE (Additional Living Expenses), approvals, extensions, move-in and move-out dates, and case documentation.
• Handle urgent housing situations and resolve issues quickly and professionally.
• Maintain accurate case records, property information, and follow-ups through CRM/PMS platforms.
• Negotiate housing terms, rental rates, extensions, and other case-related requirements.
• Coordinate property availability and ensure suitable housing options are secured within required timelines.
• Monitor active cases and follow up on outstanding approvals, documentation, and housing requirements.
• Maintain clear and timely communication with all parties involved in each case.

Skills

Insurance housing

Temporary housing

Relocation

MTR/property management

Tools

CRM/PMS platforms

Job description

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team and support US-based clients. The ideal candidate will have hands-on experience in insurance housing, temporary housing, mid-term rentals, or relocation services, with strong case-management, property-matching, communication, and negotiation skills.

The role involves managing insurance housing cases from initial placement through move-out while coordinating with policyholders, insurance