Remote Customer Service Pro — Latin America

Jobgether; Venezuela; Remote; VES 2,097,329 - 2,704,451; Full time

Benefits offered by this job

Performance-based incentives

Paid training and career growth opportunities

Fully remote work with flexible schedules

Upskilling and professional development opportunities

Job summary

A talent matching platform is seeking a Customer Service Representative for a fully remote role based in Venezuela. The candidate will handle customer inquiries, resolve issues, and ensure high-quality support. Ideal applicants should have at least 1 year of relevant experience and strong communication skills. This position offers performance-based incentives and opportunities for career growth in a collaborative team environment.

Qualifications

• Minimum 1 year of experience as a Customer Service Representative in a B2C or B2B setting.
• Tech-savvy and familiar with cloud services.
• Proficient in word processing, spreadsheets, and online calendars.

Responsibilities

• Manage inbound and outbound calls, emails, and instant messages.
• Resolve customer concerns efficiently while maintaining high satisfaction levels.
• Build sustainable relationships with customers through open communication.

Skills

Strong English communication skills

Excellent phone and email skills

Solid organizational abilities

Proactive and detail-oriented

Tools

CRM tools

VoIP

word processing and spreadsheets

Job description

A talent matching platform is seeking a Customer Service Representative for a fully remote role based in Venezuela. The candidate will handle customer inquiries, resolve issues, and ensure high-quality support. Ideal applicants should have at least 1 year of relevant experience and strong communication skills. This position offers performance-based incentives and opportunities for career growth in a collaborative team environment.