Bilingual Mental Health Virtual Assistant (English & Spanish)

FLEXTEEM; Venezuela; Remote; VES 7,023,000 - 10,534,000; Full time

Benefits offered by this job

Annual pay increments

Discretionary client bonuses

US holidays + PTO days

Medical insurance stipend

Gym / Wellness allowance

Company events & Christmas celebration

Job summary

Valatam is hiring a Junior Operations Assistant to join our remote team. This full-time, 100% remote role suits someone who thrives on structured workflows, clear processes, and consistent administrative support.

You will perform data entry, file organization, and routine client/vendor communications, contributing to internal reporting and documentation.

Qualifications

• Fluent in English (C1/C2) and Spanish.
• 1–2 years of experience in operations or administrative support.
• Comfortable working independently and managing multiple priorities.
• Ability to adapt to evolving or partially documented workflows.
• Experience with Asana, Notion, Trello or similar tools is a plus.
• Proficient in Google Workspace and Microsoft Office.
• Strong communication and problem-solving skills.
• Quiet home office with stable internet and backup connection.
• Bachelor’s or Associate’s degree preferred.

Responsibilities

• Follow documented processes and SOPs to complete daily tasks accurately and on time.
• Perform data entry and maintain organized, up-to-date records.
• Upload, label, and organize files in Google Drive per established folder structures.
• Handle routine email communication with clients and vendors using templates.
• Assist with internal reporting by compiling and formatting data.
• Other related tasks as needed.

Skills

Fluent English & Spanish

Operations

Independent working

Adapt to evolving workflows

Project management tools

Google Workspace & MS Office

Education

Bachelor’s or Associate’s degree preferred

Tools

Asana

Notion

Trello

Job description

About Valatam

Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025-2026, proof that great work starts with great people.

About The Role

We're hiring a Junior Operations Assistant to join our remote team. This is an entry-level, 100% remote, full-time position ideal for someone who thrives on structured workflows, clear processes, and consistent administrative support. If you're detail-oriented, reliable, and eager to grow in operations, this role is for you.

Key Responsibilities

• Follow documented processes and SOPs to complete daily operational tasks accurately and on time
• Perform data entry and maintain organized, up-to-date records
• Upload, label, and organize files in Google Drive following established folder structures
• Handle routine email communication with clients and vendors using pre-defined templates and guidelines
• Assist with internal reporting by compiling and formatting data as directed
• Other related tasks as needed

Requirements

• Fluent in English (C1/C2) and Spanish
• 1-2 years of experience in operations, administrative support, or a related field
• Comfortable working independently and managing multiple priorities
• Ability to make sound decisions and adapt to evolving or partially documented workflows
• Experience with Asana, Notion, Trello, or similar project management tools is a plus
• Proficient in Google Workspace and Microsoft Office
• Strong communication and problem-solving skills
• Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
• Bachelor's or Associate's degree preferred

Benefits

• Our Core Values at Work
• We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You'll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $696 - $1,044/month (experience-based)
• Annual pay increments
• Discretionary client bonuses (80 % of clients award year-end bonuses)
• 7 U.S. federal holidays + 4 paid PTO days
• Monthly medical insurance stipend (after meeting eligibility criteria)
• Birthday / Anniversary bonuses + Gym / Wellness allowance
• Unlimited online fitness classes + company events & Christmas celebrations

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.