Jr. Operations Assistant (Fully Remote, Bilingual)

Valatam; Caracas; Remote; VES 6,843,000 - 10,265,000; Full time

Benefits offered by this job

Monthly medical insurance stipend

Annual pay increments

Discretionary client bonuses

Lifetime birthday/anniversary bonuses

Gym/Wellness allowance

Company events & Christmas celebrate

Job summary

Valatam is hiring a Junior Operations Assistant for a 100% remote, full-time position. You will support structured workflows, perform data entry, and manage files and communications with clients and vendors.

The role suits detail-oriented, self-directed candidates looking to grow in operations, with expectations of strong organization and problem-solving within a remote setup.

Qualifications

• Fluent in English and Spanish (C1/C2 level) and strong communication skills.
• 1–2 years of experience in operations, administrative support, or related field.
• Comfortable working independently in a remote environment with multiple priorities.
• Able to adapt to evolving or partially documented workflows.
• Experience with Asana, Notion, Trello is a plus.
• Proficient in Google Workspace and Microsoft Office.

Responsibilities

• Follow documented processes and SOPs to complete daily operational tasks accurately and on time.
• Perform data entry and maintain organized, up-to-date records.
• Upload, label, and organize files in Google Drive following established folder structures.
• Handle routine email communication with clients and vendors using templates.
• Assist with internal reporting by compiling and formatting data.
• Other related tasks as needed.

Skills

Bilingual English/Spanish

Operations experience

Remote work

Independent work

Communication skills

Education

Bachelor's or Associate's degree

Tools

Google Workspace

Microsoft Office

Asana

Notion

Trello

Job description

About Valatam

Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025-2026, proof that great work starts with great people.

About The Role

We're hiring a Junior Operations Assistant to join our remote team. This is an entry-level, 100% remote, full-time position ideal for someone who thrives on structured workflows, clear processes, and consistent administrative support. If you're detail-oriented, self-directed, and eager to grow in operations, this role is for you.

Key Responsibilities

• Follow documented processes and SOPs to complete daily operational tasks accurately and on time
• Perform data entry and maintain organized, up-to-date records
• Upload, label, and organize files in Google Drive following established folder structures
• Handle routine email communication with clients and vendors using pre-defined templates and guidelines
• Assist with internal reporting by compiling and formatting data as directed
• Other related tasks as needed

Requirements

• Fluent in English (C1/C2) and Spanish
• 1-2 years of experience in operations, administrative support, or a related field
• Comfortable working independently and managing multiple priorities in a self-directed, remote environment
• Ability to make sound decisions and adapt to evolving or partially documented workflows
• Experience with Asana, Notion, Trello, or similar project management tools is a plus
• Proficient in Google Workspace and Microsoft Office
• Strong communication and problem-solving skills
• Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
• Bachelor's or Associate's degree preferred

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You'll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $696 - $1,044/month (experience-based)
• Annual pay increments
• Discretionary client bonuses (80 % of clients award year-end bonuses)
• 7 U.S. federal holidays + 4 paid PTO days
• Monthly medical insurance stipend (after meeting eligibility criteria)
• Birthday / Anniversary bonuses + Gym / Wellness allowance
• Unlimited online fitness classes + company events & Christmas celebrations

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.