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Bureau of General Services

Opening Date: October 21, 2025

Closing Date: 12:01 AM on November 5, 2025

Grade: 18 Operations/Maintenance

Salary: $18.87 - $26.28/Hourly

Position Number: 004551611

Position Type: Full-Time

Location: Augusta

Telework: Not available.

DESCRIPTION:

This is structure and craft work involving life safety monitoring related to security, access, and occupancy standards; operating mechanical and computerized systems; and troubleshooting malfunctions and abnormalities of a large number of buildings and facilities statewide. Work includes receiving, organizing, and relaying information, instructions, and requests; dispatching people and equipment; operating a central computerized system to monitor and control environmental conditions, electrical and mechanical equipment, fire, HVAC systems, and building access; scheduling and tracking system preventative maintenance and testing; and developing reports and recommendations linked to achieving safe and efficient building operations. Duties are performed utilizing industry standard training as a certified building operator. Work is performed under limited supervision.

• Operates multiple central computerized monitoring systems in order to ensure occupant comfort, compliance with energy policy guidelines, and to maintain building security.
• Operates various telecommunications equipment in order to receive and transmit a variety of emergency/law enforcement messages, information, and/or instructions.
• Enters information into logs (manual and computerized) in order to maintain record of communications and building control shift activities.
• Controls after-hours access to various facilities statewide in order to maintain building security.
• Recognizes abnormal system conditions, responds to alarms, and dispatches appropriate personnel in order to maintain building safety and occupancy standards and to prevent or correct equipment malfunction.
• Dispatches watchpersons, custodians, trades, and Capitol Police in response to audible and visual alarms in order to maintain prescribed environmental and security conditions.
• Coordinates and directs emergency and security personnel activities in order to resolve emergency situations and to support emergency response activities.
• Receives incoming phone calls, analyzes problem, and takes appropriate action in order to resolve problems and ensure compliance with building operational policies and guidelines.
• Provides answering service for designated agencies after normal business hours in order to provide continuity of communication services.
• Documents and schedules preventive maintenance activities in accordance with applicable equipment license requirements in order to ensure equipment is properly maintained.
• Performs annual testing and inspections of life safety systems in order to document associated alarm systems are working and to communicate operational status.
• Reviews and verifies content of agency request for building access in order to maintain compliance with established policies and procedures and to produce appropriate card access.
• Installs and tests encryption card access in order to verify panel chips, readers, and communication points operate properly to ensure ongoing system monitoring.
• Installs closed circuit television monitors, door locks, and security devices; runs low voltage wiring for electrical equipment; and performs related equipment maintenance tasks in order to ensure building security.
• Tracks patterns of building use and weather forecasts in order to document annual or monthly needs for heating, cooling, lighting, or other energy needs and to make real-time environmental adjustments.
• Gathers data and prepares reports containing energy analysis results and equipment performance in order to recommend energy cost savings and inform supervisor decisions.
• Develops and files after action reports related to incident response in order to document damage assessment, coordinate risk management activities, and track remediation/repair to completion.

• Knowledge of established operating procedures.
• Knowledge of physical layout of buildings.
• Knowledge of authorized building access rules and procedures.
• Knowledge of central computerized monitoring systems and ID Access Card Systems.
• Knowledge of environmental operating parameters and security systems of buildings monitored.
• Knowledge of OSHA, ADA, fire safety, and life safety guidelines and regulations.
• Knowledge of basic operation and functions of telecommunications equipment.
• Knowledge of National Crime Information Center and National Law Enforcement Telecommunications System code manuals.
• Knowledge of statewide and national emergency communications network and teletype systems.
• Knowledge of law enforcement and emergency personnel services within area of coverage.
• Ability to use basic hand and power tools.
• Ability to apply basic environmental operating parameters to mechanical equipment.
• Ability to use two-way radios, one-way beepers, telephone, computer terminal, CCTV monitors, keyboard interface, and related monitoring equipment.
• Ability to monitor multiple field operations simultaneously by computer terminal and radio as a certified building operator.
• Ability to recognize abnormal environmental and security conditions.
• Ability to coordinate the dispatch of emergency personnel.
• Ability to understand and follow standard operating procedures.
• Ability to receive and transmit messages accurately and clearly.
• Ability to remain calm under stress and to work under pressure.
• Ability to make independent judgements and decisions.

Three (3) years of experience, training, and/or education in operating computerized heating, air conditioning, security, and related building control systems, one (1) year of which includes education, training, and/or experience in radio dispatch communications – OR – one (1) year of law enforcement/public safety experience requiring the use of radio telecommunications equipment – OR – one (1) year of work experience involving a high level of public contact, customer service, or customer relations activities which involves using a form of telecommunications equipment.

Certification as a Terminal Operator.

Valid Class C Driver License.

For more information or questions specific to the position, please contact Tony Giuffrida at Tony.Giuffrida@maine.gov

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

This position is not eligible for visa sponsorship or STEM OPT extensions.

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce\'s health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan – The State of Maine contributes 14.11 % of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

• Gym Membership Reimbursement – Up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

• Parental Leave – Forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

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