Zoo Guest Transportation Specialist

North Carolina Zoo; Asheboro (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

The North Carolina Zoo is seeking a Guest Services - Transportation team member responsible for operating buses and trams to move guests safely and efficiently across Zoo properties. You will deliver exceptional guest service while adhering to all safety standards and Zoo policies.

Responsibilities include loading strollers and wheelchairs, assisting guests with directions, and using radios for clear communication.

Qualifications

• High School diploma or GED is required or equivalent.
• Experience operating vehicles and performing safety checks preferred.
• Ability to communicate clearly using radios and other devices.

Responsibilities

• Drive multi-passenger buses and trams to transport guests and staff.
• Provide exceptional customer service and operate according to safety protocols.
• Load/unload strollers and wheelchairs as needed.
• Coordinate with Transportation Team Management and staff.
• Assist guests with directions and wayfinding and manage crowd flow at tram/shuttle stops.

Skills

Vehicle operation

Safety checks

Radio/communication

Customer service

Flexibility

Education

High School diploma or GED

Job description

The North Carolina Zoo is seeking a Guest Services - Transportation team member responsible for operating buses and trams to move guests safely and efficiently across Zoo properties. You will deliver exceptional guest service while adhering to all safety standards and Zoo policies.

Responsibilities include loading strollers and wheelchairs, assisting guests with directions, and using radios for clear communication.