Seasonal Tram/Train Operator — Safe & Customer-Focused

the Memphis Zoo; Memphis (TN); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Job summary

The Memphis Zoo is seeking a Tram/Train Driver to safely operate the tram and train along designated routes, pick up and drop off guests, and keep passengers informed. This seasonal, non-exempt role requires strong safety awareness and guest-focus.

You will perform safety checks, assist guests, and maintain a clean, orderly work area. Responsibilities include operating per safety protocols, communicating instructions clearly, and working evenings, weekends, and holidays as needed.

Qualifications

• High School diploma or equivalent is required.
• Previous customer service experience.
• General knowledge of safety procedures.
• Prior experience in a similar role.
• Strong interpersonal and communication skills with a focus on guest satisfaction.

Responsibilities

• Operate tram and train according to safety protocols.
• Conducting pre-opening and closing tasks such as safety walks and inspections.
• Monitor and inspect tram and train for safety.
• Administering consistent admission policies and ride safety standards.
• Communicating ride safety instructions clearly and consistently.
• Load and unload passengers in a safe and timely manner.
• Maintaining order and providing clear direction during emergency situations.
• Provide customer service to guests, including answering questions and providing assistance.
• Enforce all safety regulations and stay current with safety rules and procedures.

Skills

Interpersonal skills

Communication skills

Fast-paced work

Flexible schedule

Teamwork

Education

High School Diploma or equivalent

Job description

The Memphis Zoo is seeking a Tram/Train Driver to safely operate the tram and train along designated routes, pick up and drop off guests, and keep passengers informed. This seasonal, non-exempt role requires strong safety awareness and guest-focus.

You will perform safety checks, assist guests, and maintain a clean, orderly work area. Responsibilities include operating per safety protocols, communicating instructions clearly, and working evenings, weekends, and holidays as needed.