Zoo Guest Experience Specialist - Part Time, Seasonal

The Buffalo Zoo; Buffalo (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Accrued sick time

Two free family passes to the Zoo per

Zoo discounts on food service (30%)

Gift shop discounts (20%)

Event discounts

Employee of the Week

Job summary

The Buffalo Zoo is seeking a Guest Experience Associate for a part-time seasonal role in Buffalo, NY. You will assist in Admissions, Rides & Attractions, handling guest transactions and providing high-quality service.

Responsibilities include maintaining safety, supporting events, and resolving guest inquiries with a positive attitude. Availability for daytime, weekends, evenings, and holidays is preferred.

Qualifications

• Cash handling experience.
• Excellent customer service skills.
• Must be of legal working age.

Responsibilities

• Processes guest transactions efficiently and accurately.
• Maintains safe operating procedures while operating rides and attractions.
• Assists in setup, cleanup and execution of special guest events.
• Projects a high level of guest service when interacting with guests and handling inquiries.
• Answers inquiries and informs management or assists in resolution of guest concerns.

Skills

Communication

Attention to detail

Problem solving

Basic math skills

Positive demeanor

Customer service

Education

Some High School

Job description

The Buffalo Zoo is seeking a Guest Experience Associate for a part-time seasonal role in Buffalo, NY. You will assist in Admissions, Rides & Attractions, handling guest transactions and providing high-quality service.

Responsibilities include maintaining safety, supporting events, and resolving guest inquiries with a positive attitude. Availability for daytime, weekends, evenings, and holidays is preferred.