Zone Team Leader - Retail Merch & Customer Experience

Ollie's Bargain Outlet; Richmond (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with match

Employee discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Richmond, KY is seeking a Retail Zone Team Leader to guide a zone of the sales floor with a focus on merchandising and an exceptional customer experience. You will oversee merchandising, signage, replenishment and daily recovery while directing a team of associates.

The role requires a high school diploma and 1–2 years of supervisory experience, with schedule flexibility for evenings, weekends, and holidays. A positive, team‑oriented attitude is essential.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience in a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Provide guidance and direction for the assigned zone of the store floor, focusing on merchandising and customer experience.
• Execute established procedures for merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee scheduling and staffing to ensure effective unload/processing of merchandise to the sales floor.

Skills

Team leadership

Customer service

Merchandising

Communication

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Richmond, KY is seeking a Retail Zone Team Leader to guide a zone of the sales floor with a focus on merchandising and an exceptional customer experience. You will oversee merchandising, signage, replenishment and daily recovery while directing a team of associates.

The role requires a high school diploma and 1–2 years of supervisory experience, with schedule flexibility for evenings, weekends, and holidays. A positive, team‑oriented attitude is essential.