Zone Manager - 40405

NC State University; Raleigh, Northern (NC, KY); Hybrid; USD 52,000 - 57,000; Full time

Benefits offered by this job

Childcare benefits

Wellness Membership

Wellness Programs

Job summary

NC State University is seeking a Building Environmental Services Supervisor (Zone Manager) in Raleigh, NC. This role leads Environmental Services Technicians to maintain clean, safe facilities across campus. You will develop schedules, monitor performance, respond to emergencies, and ensure compliance with health and safety standards.

As part of the Facilities Division, you will work standard hours with some weekend coverage and contribute to a large, community-focused campus environment.

Qualifications

• High School Diploma or equivalent and one year of related experience.
• Certification or eligibility for Certification may be required.
• Experience in leadership or supervision is preferred.

Responsibilities

• Supervise and coach Environmental Services Technicians and assign workloads.
• Develop and maintain cleaning schedules and service plans for various facilities.
• Oversee daily operations, coordinate work assignments, and manage resources.
• Respond to urgent and emergency situations and provide training to staff.
• Ensure health, safety, and data security training is completed by staff.

Skills

Leadership

Team management

Scheduling

Safety compliance

Education

High School Diploma or equivalent

Certification eligibility

Tools

Microsoft Office (Excel, Word)

Job description

Building Environmental Services Supervisor (Zone Manager)

Job Details

Anticipated Hiring Range: $51,525 - $57,249

Position Classification Salary Range: $ 34,320 - $ 70,692

Full Time Equivalent (FTE): 1.00 (1.0 = 40 hours/week)

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan , build andmaintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction
• Business Operations
• Campus Operations and Maintenance
• Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities or creating spaces that inspire discovery, our team is grounded in excellence, service and stewardship.

Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Job Description

Are you a motivated leader with a passion for creating clean, safe, and welcoming environments? Join our team as a Building Environmental Services Supervisor (Zone Manager) and play a vital role in supporting the university community through exceptional environmental services.

In this position, you will lead and support a team of Environmental Services Technicians ( EVS Techs), ensuring campus facilities are maintained to the highest standards of cleanliness, safety, and sanitation. You will oversee daily operations, coordinate work assignments, manage resources, conduct quality inspections, and ensure efficient service delivery across assigned areas.

The Zone Manager is responsible for developing staff schedules, monitoring performance, responding to urgent and emergency situations, and providing training and guidance to team members. Through strong leadership and collaboration, you will help foster a positive work environment while ensuring compliance with health, safety, and operational standards.

Working Hours will be: Monday through Friday – 8:00 a.m. to 4:30 pm, some weekends may be needed.

Key Duties and Responsibilities

• Supervise, coach, and assign work to Environmental Services Technicians, ensuring balanced workloads and effective daily operations across academic and research facilities.
• Lead team meetings, deliver safety briefings, approve timesheets and leave requests, and address personnel matters, including coaching, conflict resolution, and performance management.
• Develop and maintain cleaning schedules and service plans that support classroom instruction, laboratory operations, dining services, and research activities.
• Allocate staffing, materials, and equipment to maximize service quality, operational efficiency, and cost effectiveness.
• Conduct routine quality assurance inspections, document findings, and report results to leadership.
• Utilize inspection data to support performance evaluations, training needs, and continuous service improvement.
• Establish and manage emergency response and contingency plans to support academic continuity.
• Ensure staff complete required safety, compliance, policy, and data security training, and oversee the proper handling and storage of custodial equipment and chemicals.
• Manage receipts-funded budgets with an understanding of operational and financial impact.
• Oversee inventory, reporting, and supply usage (including uniforms and equipment) utilizing the AiM system. Research and evaluate tools and materials for economical and environmentally responsible use.
• Identify building deficiencies and non-functional equipment, submit maintenance work orders, and coordinate corrective actions with facility planning staff and campus partners regarding renovations, closures, and space changes.
• Maintain familiarity with assigned facility floor plans and communicate regularly with faculty, staff, students, and building liaisons to ensure service expectations are met.
• Lift, carry, and maneuver materials weighing 30–60 pounds, with or without reasonable accommodation
• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.

Other Responsibilities

• Conduct and attend meetings with University clients
• This position is considered essential personnel and may be required to report to campus under adverse weather conditions
• Perform snow and ice removal within a team environment during inclement weather under the direction of the Associate Director, in addition to coordinating with co-workers during group responses to emergencies
• Perform team cleaning tasks and projects during breaks and when space is accessible.
• Other duties as assigned.

Qualifications

High School Diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience.
Some positions may require Certification or eligibility for Certification.

Preferred Qualifications

• Experience managing teams of varying sizes.
• Experience in environmental services or facility operations.
• Proficiency with Microsoft Office (Excel, Word), Google Mail, and other internet-based systems.
• Proven experience managing staff, including assigning tasks, evaluating performance, and providing training or guidance.
• APPA , IFMA , or BOMA certification preferred.

Required License or Certification

• Valid North Carolina driver’s license is required within 60 days of hire and must be maintained.

Valid NC Driver's License required Yes

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Equal Opportunity Employer

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.