IT Project Manager (Zip Administrator)

InDepth Engineering Solutions; Palo Alto (CA); Hybrid; USD 96,000 - 152,000; Full time

Job summary

InDepth Engineering Solutions, LLC in Palo Alto, CA, seeks a Zip Administrator to own the configuration, maintenance, and continuous improvement of our Zip intake-to-pay platform. You will collaborate with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing and data flow with ERP and ticketing systems.

Responsibilities include configuring complex conditional approvals, building dynamic forms, and aligning Zip

Qualifications

• 2-3+ years hands-on experience configuring Zip or a comparable intake/procurement platform.
• Strong understanding of procurement workflows and how requests move through approval stages.
• Experience partnering with procurement, legal, sourcing, and finance teams to define system configurations.

Responsibilities

• Configure, build, and maintain complex conditional approvals and routing in Zip.
• Translate business requirements into scalable Zip workflow designs with stakeholders.
• Manage service requests, triage issues, and troubleshoot workflow problems using Jira.
• Maintain integrations between Zip and ERP/ticketing systems for accurate data flow.
• Provide day-to-day production support for procurement and sourcing teams.
• Test, validate, and release changes with regression testing during updates.
• Monitor performance and adoption, proposing improvements as processes evolve.
• Document workflow configurations and administrative procedures for audit readiness.

Skills

Zip administration

Workflow design

Procurement operations

Cross-functional collaboration

Data integration

Tools

Jira

ERP integrations

Job description

InDepth Engineering Solutions, LLC | Contract

Palo Alto, United States

• Work Experience 2-3+ years of hands‑on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• State/Province California
• Country United States

Job Description

The Zip Administrator will own the configuration, maintenance, and continuous improvement of our Zip intake‑to‑pay procurement orchestration platform. This role partners with procurement, legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise systems such as ERP and ticketing platforms.

Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day‑to‑day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Requirements

Required Qualifications

• 2-3+ years of hands‑on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
• Strong analytical and organisational skills, with experience designing, testing, and launching automated approval and routing logic.
• Experience partnering with cross‑functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
• Familiarity with ticketing or service management tools such as Jira for issue tracking and support. Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non‑technical audiences.

Nice to Have (Preferred Qualifications)

• Experience with SAP or other ERP platforms, particularly integrating purchasing modules (such as SAP MM) with intake or procurement orchestration tools.
• Demonstrated skill in purchasing business process design, including requirements analysis, process mapping, and configuration of purchasing workflows.
• Experience supporting procure‑to‑pay or source‑to‑pay process improvements in an.

Hybrid with Onsite work Tues., Wed., Thurs.