Zimbrick Eastside is looking for a Full-time Customer Service Representative (CSR)

Zimbrick, Inc; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K match

Profit Sharing

Full benefits

Job summary

Zimbrick Eastside in Madison, WI is seeking a full-time Customer Service Representative (CSR) to join our on-site team. You will be the first and last impression for customers, upholding our Outstanding Customer Service standard.

Responsibilities include greeting customers, handling inquiries, processing repair orders, and ensuring accurate payments. We value teamwork, a positive attitude, and the ability to embody our Core Values daily.

Qualifications

• Experience in customer service or retail preferred.
• Excellent communication and interpersonal skills required.
• Ability to reflect company core values daily.

Responsibilities

• Greet customers and assist with their needs.
• Build positive relationships with customers.
• Handle customer complaints with poise and empathy.
• Review and process customer repair orders.
• Process payments accurately and efficiently.

Skills

Teamwork

Positive attitude

Professional demeanor

Job description

Zimbrick Eastside is looking for a Full-time Customer Service Representative (CSR)

Posted on August 13, 2026

Locations

Showing 1 location

Eastside
5402 High Crossing Blvd
Madison, WI 53704, USA

Eastside
5402 High Crossing Blvd
Madison, WI 53704, USA

+0 more locations less locations

• On-site
• CSR
• Full-Time
• Requisition #: ZIMBR001949

Description

Customer Service Representative

You will play a major role in how our customers feel about their experience at our dealership. We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others. As the last person a customer interacts with, you have the opportunity to help us earn Customers for Life by leaving a positive lasting impression.

What You Will Do

• Smile, greet and thank customers and assist them with any needs
• Build positive relationships with customers
• Handle customer complaints with poise
• Review/process customer repair orders
• Process payments from customers quickly and accurately

What You Will Bring

• Teamwork
• A positive and professional attitude
• Ability to demonstrate the Company’s Core Values every day

What We Provide

• Best of Madison Auto Dealer
• Full benefits package including 401K match and Profit Sharing

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.