Customer Experience Specialist - Auto Dealership (Benefits)

Zimbrick, Inc; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K match

Profit Sharing

Full benefits

Job summary

Zimbrick Eastside in Madison, WI is seeking a full-time Customer Service Representative (CSR) to join our on-site team. You will be the first and last impression for customers, upholding our Outstanding Customer Service standard.

Responsibilities include greeting customers, handling inquiries, processing repair orders, and ensuring accurate payments. We value teamwork, a positive attitude, and the ability to embody our Core Values daily.

Qualifications

• Experience in customer service or retail preferred.
• Excellent communication and interpersonal skills required.
• Ability to reflect company core values daily.

Responsibilities

• Greet customers and assist with their needs.
• Build positive relationships with customers.
• Handle customer complaints with poise and empathy.
• Review and process customer repair orders.
• Process payments accurately and efficiently.

Skills

Teamwork

Positive attitude

Professional demeanor

Job description

Zimbrick Eastside in Madison, WI is seeking a full-time Customer Service Representative (CSR) to join our on-site team. You will be the first and last impression for customers, upholding our Outstanding Customer Service standard.

Responsibilities include greeting customers, handling inquiries, processing repair orders, and ensuring accurate payments. We value teamwork, a positive attitude, and the ability to embody our Core Values daily.