Zero-Emissions Transit Analytics Analyst

Metropolitan Transportation Authority (MTA); United States; On-site; USD 68,000 - 80,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) seeks a Transit Management Analyst to evaluate and implement computer vision and analytics for fare-evasion reduction across the bus network. You will work at the intersection of operations, revenue protection, and technology, translating findings into practical recommendations.

Responsibilities include developing performance measures, dashboards, and SOPs, while coordinating with multiple departments and vendors to ensure privacy, governance, and

Qualifications

• Strong analytical and quantitative skills required.
• Experience working with large and complex operational datasets.
• Proficiency with Excel, SQL, Power BI, Tableau, or comparable analytical platforms.
• Understanding of data visualization and dashboard development.
• Familiarity with KPI development and performance measurement.
• Ability to evaluate technology performance using quantitative measures.
• Understanding of basic statistical methods.
• Familiarity with computer vision technologies and image-based detection systems.
• Understanding of how data quality and operating conditions affect technology performance.
• Bus or rail transit operations experience.
• Automated fare collection systems knowledge.
• Fare inspection and revenue protection experience.
• Fare-evasion analysis and field testing exposure.

Responsibilities

• Support planning, implementation, and ongoing management of computer vision and analytics-based fare-evasion initiatives.
• Assist in developing implementation plans, schedules, performance measures, and reporting requirements.
• Coordinate activities among operations, revenue protection, technology, analytics, and other agency stakeholders.
• Monitor technology pilots and demonstrations and recommend improvements based on results.
• Monitor measures such as detection accuracy, false positives/negatives, detection consistency, and system availability.
• Identify operational conditions affecting technology performance.
• Support testing and acceptance of computer vision systems prior to deployment.
• Develop dashboards and reports to monitor fare-evasion activity and program performance.
• Analyze fare-evasion patterns by route, station, time period, location, and conditions.
• Evaluate how technologies interact with day-to-day transit operations.
• Assess impacts on bus operators, fare inspectors, revenue protection, and customers.
• Develop SOPs and operational workflows.
• Support vendor evaluations and monitor performance against contracts.
• Track defects, outages, data-quality issues, and corrective actions.
• Participate in vendor demonstrations, testing, field evaluations, and acceptance.
• Document limitations, operational risks, and mitigations.
• Estimate potential revenue recovery and avoided losses.

Skills

Analytical skills

Quantitative skills

Excel

SQL

Power BI

Tableau

Data visualization

KPI development

Statistical methods

Computer vision

Fare collection tech

Transit operations

Fare evasion analysis

Vendor demonstrations

Education

Master's degree in related field

Bachelor's degree + 2 years transportation experience

Tools

Excel

SQL

Power BI

Tableau

Job description

Metropolitan Transportation Authority (MTA) seeks a Transit Management Analyst to evaluate and implement computer vision and analytics for fare-evasion reduction across the bus network. You will work at the intersection of operations, revenue protection, and technology, translating findings into practical recommendations.

Responsibilities include developing performance measures, dashboards, and SOPs, while coordinating with multiple departments and vendors to ensure privacy, governance, and