Transit Management Analyst Series - Zero Emissions

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) NYC Transit is seeking a Transit Management Analyst in the Zero Emissions & Fleet Technologies division to evaluate and implement computer vision and analytics tools for fare-evasion reduction across the bus network.

The role bridges operations, revenue protection, fare technology, and data analysis, delivering performance measures, dashboards, and recommendations while considering privacy and customer experience.

Qualifications

• Master's degree in a relevant field with 2 years of data analysis in transit.
• Experience evaluating computer vision, analytics, or fare-collection tech.
• Experience working with large transit datasets and privacy considerations.

Responsibilities

• Support planning and management of computer vision and analytics-based fare-evasion initiatives.
• Develop implementation plans, schedules, performance measures, and reporting.
• Coordinate among operations, revenue protection, technology, analytics, and stakeholders.
• Monitor pilots and demonstrations; recommend improvements based on results.
• Develop dashboards and tools to monitor fare-evasion and program performance.
• Evaluate technology interactions with day-to-day transit operations.
• Document limitations, risks, and mitigation measures.

Skills

Analytical skills

Large data sets

Excel

SQL

Power BI

Tableau

KPI development

Data visualization

Problem solving

Communication

Education

Master's degree in a relevant field

Bachelor's degree in transportation, engineering, or related field

Tools

Power BI

Tableau

SQL

Excel

Job description

Transit Management Analyst Series - Zero Emissions

Authority: TA/OA/MTA Bus

Department: Regional Bus Company

Division/Unit: Zero Emissions & Fleet Technologies

Location: Various

Hours: Various

Telework (if Applicable): N/a

Reporting Manager (if Applicable): Systems Engineering Manager

Deadline (if Applicable): 10/26/2026

Compensation

• Authority - Union
• TA - Non Rep
• OA - Non Rep
• Asst TransMgmtAnalyst 1
• $67,933 - $80,421
• $67,933* - $80,421
• Asst TransMgmtAnalyst 2
• $78,874 - $87,847
• $82,673 - $92,077
• AssociateTransMgmtAnalyst
• $89,162 - $115,445
• $93,453 - $121,004
• Selected candidates who are new hires to the MTA will be appointed at the minimum salary of the posted range,in accordance withapplicable MTA compensation guidelines and policies.

Position Summary

The Transit Management Analyst will support the evaluation, implementation, and ongoing management of computer vision technologies, advanced analytics, and data-driven tools designed toidentifyand better understand fare-evasion activity across Department of Buses. The position will work at the intersection of transit operations, revenue protection, fare collection technology, data analytics, and emerging transportation technologies. The analyst will evaluate technology performance, analyze fare-evasion trends, develop performance measures, and translate analytical findings into practical recommendations for improving revenue protection and transit operations. The analyst will work closely with Road Operations, Revenue Control, Fare Technology, Data & Analytics, Security, and external technology vendors to ensure that computer vision and analytical technologies are appropriately integrated into the operating environment.

The position will also support the responsible deployment of these technologies by considering privacy, data governance, accessibility, equity, cybersecurity, operational impacts, and customer experience as part of technology evaluation and implementation.

The successful candidate will be able to bridge the gap between technical capabilities and the practical realities ofoperatinga large, complex urban transit system

Responsibilities

• Support the planning, implementation, and ongoing management of computer vision and analytics-based fare-evasion initiatives.
• Assistin developing implementation plans, schedules, performance measures, and reporting requirements.
• Coordinate activities among operations, revenue protection, technology, analytics, and other agency stakeholders.
• Monitor technology pilots and demonstrations and recommend improvements based on operational results.
• Monitor measures such as: Detection accuracy, False-positive rates, False-negative rates, Detection consistency, System availability, Processing time, Image and data quality, Human-review requirements
• Identifyoperational conditions that may affect technology performance.
• Support testing and acceptance of computer vision systems prior to operational deployment.
• Develop dashboards, reports, and analytical tools tomonitorfare-evasion activity and program performance.
• Analyze fare-evasion patterns by route, station,time period, location, operating condition, and other relevant variables.
• Evaluate how computer vision and analytical technologies interact with day-to-day transit operations.
• Assess impacts on bus operators, station personnel, supervisors, fare inspectors, revenue protection personnel, and customers.
• Develop or support development of standard operating procedures and operational workflows.
• Support technical and operational evaluation of vendors providing computer vision, analytics, fare collection, or revenue protection technologies.
• Monitor vendor performance against contractual requirements and established performance measures.
• Track system defects, outages, data-quality issues, and corrective actions.
• Participatein vendor demonstrations, testing, field evaluations, and acceptance activities.
• Document technology limitations, operational risks, and recommended mitigation measures.
• Develop estimates of potential revenue recovery and avoided losses.
• Analyze implementation,operating, maintenance, and technology costs.
• Prepare management reports, presentations, dashboards, and briefing materials.
• Monitoremerging developments in computer vision, advanced analytics, fare collection, revenue protection, and transportation technology.
• Benchmark technology applications and fare-evasion practices used by other major transit agencies.

Education And Experience

Associate Transit Management Analyst: A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two (2) years of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One (1) year of experience must have been in the transportation industry; or

A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and three (3) years of full-time satisfactory experience as described in "1" above. One (1) year of this experience must have been in the transportation industry.

Assistant Transit Management Analyst I & Assistant Transit Management Analyst II: A master's degree from an accredited college or university in businessadministration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, or

A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration.

Desired Skills

• Strong analytical and quantitative skills.
• Experience working with large and complex operational datasets.
• Proficiencywith tools such as Excel, SQL, Power BI, Tableau, or comparable analytical platforms.
• Understanding of data visualization and dashboard development.
• Familiarity with performance measurement and KPI development.
• Ability to evaluate technology performance using quantitative measures.
• Understanding of basic statistical and analytical methods.
• Familiarity with computer vision technologies and image-based detection systems.
• Understanding of how data quality and operating conditions can affect technology performance.
• Bus or rail transit operations.
• Automated fare collection systems.
• Fare payment technologies.
• Fare inspection and revenue protection.
• Fare-evasion analysis.
• Transit operating procedures.
• Field testing and technology demonstrations.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment. All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles:Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Pleaseindicatein your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed informationregardingthe 55-a Program, please visit the following linkhttps://www1.nyc.gov/site/dcas/employment/55-a-program.page

Additional Information

Final salary isdeterminedexperience, skillset, and alignment with compensation practices. The posted rangereflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of servicein their current role prior to applying.

Additionally, eligibility to interview is contingent uponmaintainingasatisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant tothe New York State Public Officers Law & the MTA Code of Ethics, all employees who hold apolicymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission onEthics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.