YouthBuild Case & Support Specialist

The City of Rock Hill; Rock Hill (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Rock Hill is seeking a dedicated Case Manager for YouthBuild, onsite to support participants from enrollment through follow-up. You will conduct intake, assess needs, and create Individual Service Strategies aligned with educational, vocational, and personal development goals.

Responsibilities include counseling, coordinating referrals to housing, transportation, mental health, and legal services, tracking progress in data systems, and following up for 12 months post-exit to document

Qualifications

• Bachelor's degree as specified; related field considered.
• Minimum of two years of experience in case management, counseling, or youth development.
• Bilingual ability preferred; experience with diverse populations.

Responsibilities

• Conduct intake and comprehensive assessment to determine eligibility for the YouthBuild program.
• Develop, implement, and update Individual Service Strategies (ISS) reflecting education, training, employment and personal development goals.
• Provide ongoing individual and group counseling addressing barriers such as housing, transportation, childcare, mental health, substance use, legal issues, and family conflict.
• Coordinate referrals to supportive services and community partners, including behavioral health providers, housing programs, and legal aid.
• Monitor attendance, academic progress, and behavior; implement retention strategies to reduce attrition.
• Enter and maintain data in federal reporting/data systems to support PIRL reporting and performance tracking.
• Follow up with participants for at least twelve months after program exit to document outcomes.

Skills

Case management

Counseling

Youth development

Motivational interviewing

Trauma-informed care

Data management

Microsoft Office

Communication skills

Crisis management

Organizational skills

Education

Bachelor's degree in social work, counseling, human services, education

Master's degree in social work or counseling

Tools

Federal reporting systems

Data entry systems

Case management software

Microsoft Office Suite

Job description

The City of Rock Hill is seeking a dedicated Case Manager for YouthBuild, onsite to support participants from enrollment through follow-up. You will conduct intake, assess needs, and create Individual Service Strategies aligned with educational, vocational, and personal development goals.

Responsibilities include counseling, coordinating referrals to housing, transportation, mental health, and legal services, tracking progress in data systems, and following up for 12 months post-exit to document