Youth Shelter Program Supervisor

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 45,000 - 55,000; Full time

Job summary

Montgomery County is seeking a supervisory professional to lead Youth & Family Advocates in a non-secure residential setting. You will train and supervise YFAs, oversee program maintenance, and promote sound child-care practices in line with Child Protective Services Law, Juvenile Act, and Article 3800 regulations.

The role requires guiding youth and staff, crisis management, and ensuring safety, while maintaining mandated ratios and documenting incidents.

Qualifications

• Bachelor's degree in social sciences and at least two (2) years' experience as a Youth & Family Advocate or in a social services field. Supervisory experience preferred.
• Ability to guide, mentor and supervise youths and employees effectively.
• Must be physically capable of handling adolescents during crisis situations using established procedures.

Responsibilities

• Quality assurance of care provided to residents by Youth & Family Advocates.
• Ensure staff and residents follow facility policies and procedures.
• Review, investigate and document all incidents properly.
• Plan and supervise youth and staff in daily living activities including recreation, education, resident employment programs, meals, etc.
• Coordinate development of structured programs for youths.
• Train new shelter employees and student interns.
• Report infractions to the Shelter Administrator.
• Ensure safety and well-being of youth and employees.
• Maintain mandated staff-resident ratios as per state regulations.
• Supervise staff and youth during all activities and programs.
• Participate in evaluating employee performance and personnel actions.
• Perform related work as required.

Skills

Staff supervision

Mentoring

Crisis management

Education

Bachelor's degree in social sciences

Job description

Montgomery County is seeking a supervisory professional to lead Youth & Family Advocates in a non-secure residential setting. You will train and supervise YFAs, oversee program maintenance, and promote sound child-care practices in line with Child Protective Services Law, Juvenile Act, and Article 3800 regulations.

The role requires guiding youth and staff, crisis management, and ensuring safety, while maintaining mandated ratios and documenting incidents.