Youth Advocate Supervisor — Lead, Mentor & Advocate

Bay State Community Services, Inc.; Hingham (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision Benefits

Life and Disability Insurance

FSA/DCF Accounts

Employee Assistance Program

Pet Insurance

35 Days PTO

403(b) Retirement Plan

Tuition Assistance

Student Loan Forgiveness

Mileage Reimbursement

Job summary

Bay State Community Services is seeking a Youth Advocate Supervisor to oversee a team of Youth Advocates delivering direct support, mentorship, and advocacy to youth facing social, emotional, educational, or behavioral challenges. This role emphasizes trauma-informed, culturally responsive care and adherence to program standards.

You will supervise, coach, and develop staff, manage casework, ensure documentation, and support staff through crises while maintaining a manageable caseload and a

Qualifications

• Desire to work with youth

Responsibilities

• Supervise, coach, and support a team of Youth Advocates through regular check-ins, performance evaluations, and professional development.
• Oversee case management practices, ensuring accurate documentation, timely follow-ups, and adherence to organizational policies.
• Provide crisis support and guidance to staff when complex youth situations arise.
• Maintain a manageable caseload of youth clients, modeling best practices in engagement and advocacy.
• Uphold trauma-informed, culturally responsive, and youth-centered approaches in all aspects of the program.

Skills

Youth Work

Team Leadership

Case Management

Crisis Support

Job description

Bay State Community Services is seeking a Youth Advocate Supervisor to oversee a team of Youth Advocates delivering direct support, mentorship, and advocacy to youth facing social, emotional, educational, or behavioral challenges. This role emphasizes trauma-informed, culturally responsive care and adherence to program standards.

You will supervise, coach, and develop staff, manage casework, ensure documentation, and support staff through crises while maintaining a manageable caseload and a