Youth Shelter Engagement Specialist – Crisis Support & Growth

YouthCare; Seattle (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

YouthCare is seeking an Engagement Specialist for the adolescent shelter in Seattle. The role focuses on safe, supportive supervision and healing-centered engagement for youth preparing to transition to greater independence.

The position requires flexible hours, including evenings, weekends, and overnights, aligned with a 24/7 shelter environment. With a focus on trauma-informed care, the Engagement Specialist will maintain accurate records, deliver programming, and coordinate with partners to

Qualifications

• 6 months of experience working with vulnerable youth or in crisis
• Ability to maintain files, records, logs and reports
• Commitment to professional boundaries and safety practices
• Willingness to work evenings, weekends, and overnights as needed

Responsibilities

• Build trust with youth experiencing homelessness and housing instability.
• Engage, support, coach, and develop youth using healing-centered engagement.
• Provide on-site supervision and crisis intervention with de-escalation.
• Complete intake, enrollment, case notes, and incident reports within required timeframes.
• Maintain accurate case records, logs, and data in agency systems.
• Support with programming to foster life and social skills and four core outcomes.
• Coordinate with partners and staff to ensure a safe, nurturing environment.

Skills

Crisis intervention

De-escalation

Documentation

Communication

Education

High School Diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Excel

Job description

YouthCare is seeking an Engagement Specialist for the adolescent shelter in Seattle. The role focuses on safe, supportive supervision and healing-centered engagement for youth preparing to transition to greater independence.

The position requires flexible hours, including evenings, weekends, and overnights, aligned with a 24/7 shelter environment. With a focus on trauma-informed care, the Engagement Specialist will maintain accurate records, deliver programming, and coordinate with partners to