Youth Services Library Assistant & Programs Champion

Friends Foundation of Worthington Libraries; Wisconsin; On-site; USD 27,000 - 38,000; Part time

Job summary

Friends Foundation of Worthington Libraries, Worthington Park Library location, seeks a Library Associate for 20 hours weekly in a part-time, non-exempt union role. Primary duties include helping patrons locate materials across formats, assisting with technology, and supporting program planning.

The ideal candidate holds a bachelor’s degree or GED and has at least one year of customer service experience, with strong MS Office skills and ILS familiarity.

Qualifications

• Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience.
• Minimum of one year of customer service experience; ability to pass alphanumeric sorting test; ability to pass computer skills test.
• Proficient in Integrated Library System (ILS); able to handle confidential information with good judgment.
• Strong attention to detail; ability to organize items in alphanumeric/subject order; proficient with MS Office.

Responsibilities

• Proactively provides customer service to library patrons.
• Interviews, researches, and answers questions from patrons.
• Recommends materials based on patrons’ interests.
• Supports librarians in developing and maintaining the collection as directed.
• Maintains periodical collections and related paperwork; tracks claims and weeding.
• Assists patrons with basic troubleshooting of software, OS, browsers, and devices.
• Assists with planning and presenting library programs, storytimes, and events.
• Performs duties of Storytime Associate and Circulation Assistant as needed.

Skills

Customer service

ALphanumeric sorting

Computer skills test

ILS proficiency

Confidentiality

Attention to detail

Alphanumeric/subject order

MS Office

Public speaking

Circulation policies

Education

Bachelor’s degree / GED

Tools

Microsoft Office

Outlook

Word

Excel

Access

PowerPoint

Job description

Friends Foundation of Worthington Libraries, Worthington Park Library location, seeks a Library Associate for 20 hours weekly in a part-time, non-exempt union role. Primary duties include helping patrons locate materials across formats, assisting with technology, and supporting program planning.

The ideal candidate holds a bachelor’s degree or GED and has at least one year of customer service experience, with strong MS Office skills and ILS familiarity.